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I just bought a new HP laptop four days ago. I restarted it because it was running slow and when it turned back on it started configuring updates. It reads: "Configuring Windows updates 12% complete Do not turn off your computer." It ha been stuck at 12 for about an hour. Even when I turn it off and on again it gets stuck at 12%. It will no let me do anything else.

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  • 7 Answers

Step 1. Phone Microsoft see if they can fix the problem over the phone, if not...
Step 2. Take it back to the place of purchase, to get it replace with a new HP, as most shops have a 30 day D.O.A. (dead on arrival) policy.

Posted on Nov 27, 2012

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Posted on Jan 02, 2017

leecom72
  • 4806 Answers

SOURCE: Stuck on updating screen..

Hi there.
there maybe a lot of updates for the computer to configure, leave the PC alone until its finished and reboots, if it doesn't please feel free to post back

Kind regards and thanks for using Fixya!!

Posted on Feb 24, 2009

  • 3 Answers

SOURCE: configuring updates

Hi,

If it is windows xp OS plz do the following these step.

start the pc in safe mode and select the administrator login then
go to start programme go to acssories select the system tool- selcet the restore option, turn on windows in previous back day and resloved the porblem,.



bye

Posted on Jul 31, 2008

  • 66 Answers

SOURCE: My computer keeps restarting itself

What operating system are you using? Windows XP? What was the last thing installed? IE7 or regular Windows updates. Assuming Windows 2000 or higher, press F8 every couple of seconds during the initial boot process. Select "Safe Mode". Once at the desktop you have a couple of options depending on your configuration. Attempt "Start", "Programs", "Accessories", "System Tools", "System Restore". Following the prompts, choose the latest date in bold prior to the lastest installed software. If system restore is off, choose "Start", "Control Panel", "Add / Remove Software", remove IE7 or latest installed software.

Posted on Nov 06, 2008

  • 66 Answers

SOURCE: Stuck on the updating screen

Reboot your computer and when the message appears at the desktop that there are updates available, click on the link to see what updates are available. Make sure any third-party antivirus and firewalls are disabled. Uncheck any that are "Optional" unless you really think your system needs them. Try installing those that are critical/important first, and leave the rest for afterwards.

Posted on Feb 24, 2009

micromend
  • 748 Answers

SOURCE: acer5920 stuck in configuring updates.

This is generally caused by bad blocks in the Master Boot Record(Table). The drive itself is probably not salvagable. You'll need a reputable reapir person to slave your drive to another system to get the data off.

Good Luck

Posted on Mar 21, 2009

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Configuring updates


Hi,

If it is windows xp OS plz do the following these step.

start the pc in safe mode and select the administrator login then
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bye

Jul 30, 2008 | Computers & Internet

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