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Hi, my lenovo G570 laptop has a Matshita DVDRAM UJ8B1AS drive, it wont read any disc that is inserted,it starts to spin but nothing else. It doesn't show in My Computer either. Do i need to re- install the driver, if so where do i get it from?
In order to revert the machine back to its factory setting, you need to have the recovery disk (if you don't have it, call the warranty support line of e-machines so they can provide it to you).
To restore Windows from your recovery discs, you will need to insert the first backup disc and enable the F12 Boot Menu via the BIOS Setup Utility. 1 Turn on your computer and insert the first system recovery disc into the optical disc drive. Restart your computer. 2 During startup when the eMachines logo shows, press the F2 key to enter BIOS Setup, where you can set system parameters. 3 Use the left and right arrow keys to select the Main submenu. 4 Use the up and down arrow keys to select F12 Boot Menu. 5 Use the F5 or F6 key to change F12 Boot Menu to Enabled. 6 Press the ESC key to enter the Exit submenu, press the ENTER key to Exit Saving Changes. Press the ENTER key again to select Yes. The system will reboot. 7 After rebooting, when the eMachines logo shows, press the F12 key to open the Boot Menu. Here you can select which device to boot from. 8 Use the arrow keys to select the IDE1*, then press the ENTER key. Windows will be installed from the recovery disc. 9 Insert the second recovery disc when prompted, then follow the onscreen prompts to complete the restore. 10 Remove the recovery disc from the optical drive once the restore is complete. Do this before rebooting your computer.
1) In some cases, you can buy the recovery media from the manufacturer. https://secure.tx.acer.com/RCDB/Main.aspx?brand=emachines (needs your serial number and often is restricted to purchase during the initial warranty period)
2) Your computer came with a Recovery Management tool which would have allowed you to burn your own. (Too late for this to work)
3) In the Bios see if Disc to Disc Recovery (D2D Recovery) is enabled (Press <F2> during the POST to enter the BIOS.) It will be in the Main section. If it is enabled (or after enabling it - save and exit the BIOS), restart the computer and press <alt> and <F10> simultaneously when the eMachines logo is visible. You should enter the Recovery section and follow the directions. Please note this will reformat your hard drive and you will lose any data that wasn't previously backed up.
I sometimes find it hard to time these startup key strokes, try again until successful.
I hope this helps.
Cindy Wells (The D2D recovery information is in a hidden partition (15 GB) on the hard disc, if your computer had the feature. Backing up your data and checking if the hard drive has this partition can be done with a LiveCD of either a UNIX or some other system utility programs (if you have a second RW optical disc or an external hard drive). Using a LiveCD requires hitting <F12> at the eMachines logo to enter the boot menu.)
When you said your cursor freeze, does the computer still respond or the whole computer froze. If the computer froze, then it could be anything from, memory, hard drive, cpu, or mainboard. Does the keyboard works, if just the cursor freeze, try using a usb mouse.