Question about Husqvarna Viking 1
I bought a new Husqvarna Diamond embroidery machine in December. Until now I was not able to use the embroidery unit. When I connect the embroidery unit and try to calibrate it, it does not move completely to the right end, makes a terrible scrunching sound and returns to the centre. When selecting a design or frame, it gives me the message to re-calibrate, but the same thing happens all over. When trying to ''park'' the unit, I receive a message to ''Remove hoop:''
Make sure that the red disk (smaller than a floppy) on the underside of your embroidery unit has been removed. Remove and discard the red disk. It is used for shipping purposes only. Joyce
Posted on Jan 10, 2009
When I first got my machine I did not turn the leveling knobs under the emb. arm and this caused some error messages because the connection was not good. Make sure the arm sits firmly on the table at the end where the knobs are.
Posted on Nov 01, 2011
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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