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CS6000i jamming bobbin case

This machine is less than a year old. I've used it about 5 times and it's never worked right. Last weekend I tried it again with new thread but it just kept jamming up, breaking the thread and finally bent the needle all to hell. I took off the bobbin cover and noticed the black housing in the picture was all chewed to hell and jammed up. I noticed there was a white arrow on it and a white dot on the "cup" it sits in. I lined those up and put it back together. It sewed about 2 inches and everything jammed up again and wouldn't budge. This is a picture of whats going on: Any ideas how to fix this? I've called Brother and they just said take it to a service center but the problem is that's like a two hour drive. Time I just don't have.

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Posted on Jan 02, 2017

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SOURCE: Brother sewing machine cs6000i. Less

check you tension on the top thread and see if you have it threaded the right way. Also see if the indent of your needle "the indent down by the hole on the needle" is facing the hook by your bobbin case that grabs the thread when it comes around.

Posted on Dec 05, 2008


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