Question about HP LaserJet 3055 All-In-One Printer

3 Answers

My hp 3055 has not been receiving any faxes

My hp laserjet 3055 received faxes on my computer until I disconnected it. Since I have reconnected it I have not been able to receive faxes either on either the printer/fax or the computer. It rings but my fax is not communicating with the sending fax.

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  • 3 more comments 
  • Anonymous Dec 14, 2007

    I will like to know if te 3055 rencogniez personnalise ring.

  • Anonymous Mar 13, 2014

    fax won't send or receive

  • Anonymous Mar 23, 2014

    Printer can send but not receive faxes when an answering machine is connected

  • Anonymous Mar 24, 2014

    i can not received fax from what i should do

  • Anonymous Mar 31, 2014

    Do I need to change the number of rings on my HP 3055

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3 Answers

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I was having problems sending and receiving faxes.

I guess I had the phone line from the wall plugged into the wrong port, I had it plugged into the port that had the phone icon.

I dunno, try it maybe.

It worked for me.

Posted on Jan 20, 2008

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We have the same problem every day.  If the AS/400 is sending a print job and the machine is receiving a fax, the AS/400 times out and will not print.  We adjusted the timeout on the AS/400 to 5 minutes so it will keep trying while the machine is receiving a fax.

Posted on Oct 25, 2007

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The only thing that I can think of for you to do is to completly delete it from your computer & then re-download it. Only do this if you get no other resolution. Or you can call 1-800-474-7739 for hp technical support. I just did & they were a great help to me!

Posted on Jun 20, 2007

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1 Answer

HP laserjet 3055 Have dial tone. With phone can call out and receive calls. When sending fax keep getting Result: No answer


Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

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These errors mean that the communications have failed, and can mean that the receiver at the other end has terminated the call prematurely.
If the problem occurs with the same destination, then the receiver fax may be the problem.
If the error persists try disabling ECM

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Hi. The fax-module in lj 3055 needs a 100% analog dial tone. You might get it working on a internet-phone-line, but HP garantees nothing because there are so many internet-phone-providers, and all of them operates with different specs and line-quality. You might try to lower the baud rate, turn off JBIG compession and error-correction. If the problem still remains, you need to replace your phone-line to a 100% analog line. Not any internet or ISDN/adapter-stuff. You should test your fax on any analog line at a friends house, just to make sure the fax i working anway.

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There are a number of reasons for this. The basic ones are:
1. You are using a splitter to split the line between your fax and the wall outlet. These are NOT supported.
2. You may be using a phone line (RJ11) cable that DID NOT come with the machine.

These two reasons are probably the most significant reasons why the fax will not receive.
Here is the link http://is.gd/1jC8H to the HP page for all things 3055. You should read the back of the manual for troubleshooting "Not receiving faxes"

Start with a fresh phone line, no splitter, directly into the wall outlet. If you can trace the wall outlet to another splitter in your basement or elsewhere in the house, then that is STILL considered a splitter, and is unsupported.


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Make sure the phone cord is hooked to the LINE OR FAX port.

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use the print menus option in information, it should show the menu path settings

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receive set to manual set to automatic

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