Question about HP LaserJet 3055 All-In-One Printer

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My hp 3055 has not been receiving any faxes

My hp laserjet 3055 received faxes on my computer until I disconnected it. Since I have reconnected it I have not been able to receive faxes either on either the printer/fax or the computer. It rings but my fax is not communicating with the sending fax.

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Re: my hp 3055 has not been receiving any faxes

I was having problems sending and receiving faxes.

I guess I had the phone line from the wall plugged into the wrong port, I had it plugged into the port that had the phone icon.

I dunno, try it maybe.

It worked for me.

Posted on Jan 20, 2008

Re: my hp 3055 has not been receiving any faxes

We have the same problem every day.  If the AS/400 is sending a print job and the machine is receiving a fax, the AS/400 times out and will not print.  We adjusted the timeout on the AS/400 to 5 minutes so it will keep trying while the machine is receiving a fax.

Posted on Oct 25, 2007

Re: my hp 3055 has not been receiving any faxes

The only thing that I can think of for you to do is to completly delete it from your computer & then re-download it. Only do this if you get no other resolution. Or you can call 1-800-474-7739 for hp technical support. I just did & they were a great help to me!

Posted on Jun 20, 2007

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There are a number of reasons for this. The basic ones are:
1. You are using a splitter to split the line between your fax and the wall outlet. These are NOT supported.
2. You may be using a phone line (RJ11) cable that DID NOT come with the machine.

These two reasons are probably the most significant reasons why the fax will not receive.
Here is the link to the HP page for all things 3055. You should read the back of the manual for troubleshooting "Not receiving faxes"

Start with a fresh phone line, no splitter, directly into the wall outlet. If you can trace the wall outlet to another splitter in your basement or elsewhere in the house, then that is STILL considered a splitter, and is unsupported.

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