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Yes, the red light should be turned ON after connecting the Reader to te Computer. That means the Reader is taking charge. After getting it fully charged, the red light will be turned ON. If those things will not happen to your reader, perform the below mentioned stepos::
1. Connect the Reader to a different USB port of the Computer. 2. Connect the Reader directly to the USB port of the Computer; dont use any USB hub or adaptor to connect the Readr to the Comp. 3. Disconnect the Reader and then press the RESET button. 4. Try connecting the Reader to a different Computer to check whether the USB port of the Computer is working properly. 5. If the issue still persists, service may be required. Follow the below link to initiate the repair: http://eservice.sony.com/