Question about NorStar M7208 Corded Phone

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At my office when we have more then 2 calls come through on an extension line, the 3rd caller gets auto directed to general mailbox...can i change this? would like private calls to stay at correct number not generic home office number!

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  • NorStar Expert
  • 277 Answers

Check Forward Busy under Capabilities in programming, any phone that has lines ringing this setting should be set to NONE.
Also make sure line 3 is assigned to ring at those phones.

If unsure of programming the phone system or password call your local tech to come in.

Posted on Nov 28, 2012

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Posted on Jan 02, 2017

SOURCE: had to rebuild mailboxes and now the main inbound number cannot dial internal extensions.

Does feature 983 still show as an inactive feature? You need to reinitialize the feature codes if the system was reset.

Please post what is currently happening.

Posted on Jan 01, 2008

TallBourbon
  • 30 Answers

SOURCE: how to chg a norstar mailbox from 'General Delivery' to 'User'

check under the mailbox set up ( where you created it) for that extension that the extension number of that phone is on that mailbox> in other words, you could create mailbox 221, but assign it to 222. The Gen Delivery box is 100 which is the catch all for transfers that cannot be completed.

Posted on Jan 07, 2009

  • 1 Answer

SOURCE: Norstar M7310 auto attendant problem

As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
Feature 983
System coordinator mailbox # and password
OK
AA
Lines
Enter Line Number
OK
Table
Rings
CHNG
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.

Posted on Mar 16, 2009

ynotphone
  • 192 Answers

SOURCE: help finding out what my general mailbox number

Ok, first of all the general Mailbox is 100 for 3 digit extensions or 10 of 2 digit extensions.

How to Change a Mailbox Password
1. To access the voice mail system press "Feature".
2. Press "983".
3. When you see "Log:" enter "120000" for 2 digit extension numbers, enter "1020000" for 3 digit extension numbers.
4. Press "OK".
5. Press "MBOX".
6. Press "CHNG".
7. Enter the mailbox number you wish to reset.
8. Press "Reset".
9. Press "Rls" to exit (orange button to the right of the number buttons).

Default password is "0000".

Posted on Apr 28, 2009

consultel1
  • 860 Answers

SOURCE: Norstar M7208, it's direct line number is diverting to another ph

It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?

Posted on Jul 01, 2010

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