Question about HP ScanJet 5300C Flatbed Scanner

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Win XP PC does not recognise my SJ 5300C USB scanner

When connecting powered-up scanner to my Windows XP PC, there are no signs that it is being recognised by system (No additional usb devices shows up)
when i plug in power for scanner separately, the lamp lights up, then carriage moves a bit, and nothing more happens. lamp stays on.
are there any ideas what to do, besides simply throwing it out? (scanner is off warranty)

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  • Anonymous Jan 10, 2009

    thanks for helping, but:
    this scanner worked on other win xp systems without any additional drivers, using xp camera and scanning wizard...

  • hospi Jan 17, 2009

    Hp Scanjet 5300c worked fine on my XP PC after installing new Hp software. After being unpowered and disconnected from my PC for about 2-3 weeks, the computer does not "See" the scanner when reconnected and powered. I reinstalled software without any improvement. The scanner light only flashes after it attempts to move a bit. Same results with another USB cable and another XP computer. Another Hp scanner works okay on the initial Xp computer.



    None of the buttons work either.

  • Anonymous Mar 21, 2014

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  • Master
  • 700 Answers

First thing i would do is go to the control panel and see if theres any thing in the camera and scanner profile. Then go to the manufactures site and see if theres an updated driver for the printer. if so download the new driver then see if it recconizes the scanner. if that still does not work then you may have to run it in a different compatability mode. good luck

Posted on Jan 10, 2009

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Posted on Jan 02, 2017

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