Question about The Learning Company Carmen Sandiego: Treasures of Knowledge for Windows, Mac

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Carmen Sandiego won't play or install

Hi. Thanks for offering to help.

I bought three Carmen Sandiego games for my children:
1. Where in the World?
2. Junior Detective
3. Where in the USA?

The first two worked for a year or so, and now they will not run any longer.

The third one I had never installed. When I tried to install it yesterday, I went through the initial steps, then after the installation process started, and immediately after "Creating Registry Entries...", the "Creating Shortcuts" window appeared. Shortly afterwards, a window popped up that said, "Unable to create shortcuts," and the heading/title of this window said "Severe".

I tried to re-install the first game (Where in the World?), and it gave the same error.

I then tried to install the game on my own computer, and everything worked just fine and dandy. But I'm not about to give my office computer to my children. :-)

Can you help me get the game installed and working on my children's computer?


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  • Anonymous May 06, 2009

    I cannot install this game on my windows vista. I tried to install on mom's computer with XP. Doesn't work either.What's wrong???



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Posted on Nov 05, 2009

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