Question about Sapphire Technology ATLANTIS RADEON 9600 PRO, Graphic Card

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Web cam is not responded

Recently I had purchased one web cam , from Sapphire . Moment I had connected the same , it is giving the error of the unidentified USB port. But that USB port , I am using for others like Data card etc. This webcam is Plug & play . please suggest

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  • 47 Answers

Here is a check list that might help you . first if your using windows xp you must have atleast service pack 2 installed first , vista didnt have any requirments . also make sure your usb drivers and motherboard drivers have been updated properly for your motherboard . make sure you have installed the proper webcam drivers for this model ... i would unplug any other usb devices and try it by itself . There may be some sort of conflict with the camera and another device. but from what i read its not a very good cam its considered generic and sold under a few different names . anyway if still problems , if its new i would return it if possible and get a logitech which is a very user and software friendly webcam

  • Product Requirements:
  • Pentium 4 1.3 GHz processor or higher
  • Windows XP SP2/Vista
  • 256 MB RAM or higher
  • 260 MB free hard drive space for software installation
  • 640 x 480 display with 24-bit color VGA card or higher
  • CD-ROM drive
  • Available USB 2.0/1.1 port
  • Posted on Jan 10, 2009


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