I have an old dell computer, the hard drive inside is a maxtor d540x-4k. It stopped working on me and i took it to a friend who knows a bit, he used it as a slave but couldn't get it to power up, he thinks that i may need to replace the pcb on the side of the drive, which i can do, but i have no idea where to get 1? do you think this is the problem? if so where can i pick up a new pcb? the data on the drive is v important but i can't afford the silly money the data recovery people are aasking!
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This is a common problem, your drive is in what is known as safe mode or kernel mode, what has happened is some modules of the firmware have failed to load and so it is now only detecting the logic board. I'm afraid there won't be much you can do without the special software to read the firmware aspect of the drive, you need to load what is known as a loader which contains the code to boot the heard drive up so we can write to the firmware (the firmware is stored on the platters) so really your only option is to send it off to a data recovery company who have all the gear like Digital Recovery
you are not likely get parts for a hard drive.
You simply replace them.
If you have data to remove then there is a plethora of software to down load.[ PCIspector/BadCopy Pro to name but 2]
You could also put it into the freezer overnight and try running it before it warms up.
Assuming this was your only hard disk, there is nothing on the disk for the BIOS to boot from. You need to boot from the installation disk for your operating system. The OS installer will then let you create a partition and install to it.
Hi theres a couple of ways i can think of,
1st, buy a replacement board but needs to be the same model and just replace it. you might get a cheap one from ebay.
2nd, if you phone maxtor and tell them u have a faulty hard drive, with important files they ask you to send it to them and they give you a price to get the information off, i cant remember how much it was the last time but its possible.
all the best, and gl retrieving the info..