Question about New Bright 384 Holiday Express Animated Electric Train Set

Open Question

New bright 385 replacement train track - New Bright 384 Holiday Express Animated Electric Train Set

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 14 Answers

SOURCE: Where can I buy a track clip for my New Bright

http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.

Posted on Dec 16, 2009

  • 1 Answer

SOURCE: My New Bright Holiday Express train set is 10

Make sure your track is clean. take a green scrub pad and rub the track to clean off any tarnish

Posted on Dec 28, 2009

SOURCE: I have Holiday express animated

Click on the link below to view train track for the No.380, this track is compatible with the No.385

http://cgi.ebay.com/12-New-Bright-380-Holiday-Express-Brass-Curved-Track-G-/280600307662?pt=Model_RR_Trains&hash=item415514e7ce

http://shop.ebay.com/i.html?_kw=express&_kw=holiday&_kw=train&_kw=track

Posted on Dec 13, 2010

  • 65 Answers

SOURCE: I have a new bright

craig list

Posted on Dec 25, 2010

  • 3 Answers

SOURCE: hi having trouble with

Yes, additional track is available from several places, such as Hobbylinc.com, and TowerHobbies.com. At this time, just after Christmas, they are out of stock, however. Walthers.com has them in stock (1-4-2011). You can find extra track on sale on eBay, as well. Be sure to get the track with the brass covers, as New Bright sells battery powered trains that use bare plastic track, which will not work with the 384. A Google search will turn up more sources.

Posted on Jan 04, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

New bright greatland holiday express train


Check the connection from the transformer to the track, and that all the track is well connected. Make sure nothing is touching both tracks, shorting them out.

Nov 25, 2013 | New Bright 384 Holiday Express Animated...

1 Answer

Hi having trouble with our new bright musical holiday station electric animated train set...very frustrating as one of the train tracks broke off a little part so no matter what my husband tries to do the...


Yes, additional track is available from several places, such as Hobbylinc.com, and TowerHobbies.com. At this time, just after Christmas, they are out of stock, however. Walthers.com has them in stock (1-4-2011). You can find extra track on sale on eBay, as well. Be sure to get the track with the brass covers, as New Bright sells battery powered trains that use bare plastic track, which will not work with the 384. A Google search will turn up more sources.

Dec 12, 2010 | New Bright 384 Holiday Express Animated...

1 Answer

We are having difficulty turning on our New Bright Holiday Express Animated Train set. Husband and I have been trying to figure this out for our eager 2 little boys. The remote seems to turn (red light)...


Here are a couple of resources from New Bright:
http://www.newbright.com/public/electric-train-faq

http://www.newbright.com/images/Manuals/384%20ws%20manual.pdf

There is no On/Off switch on the train. Power goes from wall plug to transformer, then from transformer to track clip, which must be attached to the track. A control line goes from the track clip to the controller. Mine has a green light just above the red On/Off button that will come on even if the engine and tender are not on the track. The tender does all the work, and must be connected to the engine and on the track. There are four sliding contacts between the tender wheels that provide contact with the track.

Dec 09, 2010 | New Bright Small Holiday Express Train

2 Answers

Need train transformer model #APX663004


mcdevito75 here, Contact New Bright online at www.newbright.com for the transformer. Hope this helps. I didn"t see a telephone number at the site. Sorry.

Jul 13, 2010 | New Bright 384 Holiday Express Animated...

1 Answer

I have a new bright animated holiday train from a garage sale and I think I am missing a power cord


You should have a 3 pieces to provide power....

1. A track connector box. Looks like a "T". It slips under the track to make the track power connection. The transformer plugs into it (2 pin Molex type connector) and the command console (has an RJ11 telephone jack type connector on it)

2. A large square transformer. One end plugs into the wall and the other into the track connetor box.

3. The Command Console. Has the on/off button, forward, reverse, mute, sounds and speed contol on it .. has a connector that looks like a telephone plug.

Unfortunately... DO NOT look to New Bright for missing or non working parts. New Bright does not offer repair or replacement parts for thier products. :-( ....

Dec 10, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

Train powers up,lights go go.Press forward and it just buzzes.Doesn't move. New Bright said it's the 'Tender Car ".


The tender car supplies power from the track to the entire trian.
Make sure the train will run with just the Loco and the tender. Make sure the tender is securely plugged in to the Loco and make sure the the brushes under the wheels on the tender (this is how power gets from the track to the train) are in contact with the track. Finally use a scotch brite pad (DO NOT USE STEEL WOOL) to clean up the track a little.

You can also take a volt meter and measure for DC between the rails. You should have about 10.5VDC on the track. (Inside rail is neg on mine and outside is pos) ...

Hope this helps..

Bob

Dec 05, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

Where can I buy a track clip for my New Bright


http://www.newbright.com/

New Bright does not offer any replacement or repair parts for thier products.

They have a 60 day replacement warranty, but after that, you are on your own.

Nov 28, 2009 | New Bright 384 Holiday Express Animated...

1 Answer

Runs for a bit, then stops


Unfortunately the failure can be occuring in several places on this train. The wall power supply, the track command connector, the Treetop Tender or the loco itself.

The REALLY bad news is that New Bright does NOT offer any repair service or replacement parts for thier product. After the 60 day replacement warranty it either works or goes in the garbage.

However.. when the train stops, try taking a volt meter set to measure DC and place one lead on one the inside of the track and one on the outside of the track. You should be reading about 10.5V DC. (flip the leads if it comes out -10.5V)

If the you still have power on the track, then problem is in the treee top tender or the loco itself.

Look on the treetop tender between the wheels. there is an electric motor brush located between each of the wheel pairs. Make sure that they are making contact with the track. This is where the cars and the loco get thier power from the track.

These wear out pretty quick and once again, there are no replacements available.

May 28, 2009 | New Bright 384 Holiday Express Animated...

Not finding what you are looking for?
New Bright 384 Holiday Express Animated Electric Train Set Logo

Related Topics:

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top New Bright Toys Experts

Colin Stickland
Colin Stickland

Level 3 Expert

22114 Answers

MeAndMyBrain

Level 1 Expert

52 Answers

Tom Chichester

Level 3 Expert

34100 Answers

Are you a New Bright Toy Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...