Question about GE Monogram ZISS480DRSS Stainless Steel
I also had ice dispensing al by itself. I was able to stop this by disconnecting the wire harness directly above the freezer door. I would like to find a schematic for this. Does anyone know where I can find one? Also, who knows where to get a new mother board?
Posted on Sep 30, 2008
We have a Monogram and had the spontaneous spewing today as well. We need a good class action attorney.
We also had spontaneous shut down problems which GE finally repaired after 3 motherboard replacements.
What a piece of junk! firstname.lastname@example.org
Posted on Sep 08, 2008
We have a ZISS420DR1SS and had the spontaneous spewing of water from the door dispenser occur today. Fortunately, the basement below the affected area is unfinished, but we expect problems with our kitchen hardwood flooring.
We're thinking this problem was somehow caused by the fixing of several other problems in the past two weeks. Since the unit was freezing food in the refrigerator portion, GE service replaced the system board. Since the ice maker's water level was too high, ice cubes were sticking to each other and clogging the ice dispenser. GE replaced the ice dispenser too.
Unless GE comes back with a really good story about how this issue won't happen again, we can't afford to keep the unit and live with the constant threat of a flooded home. So we're faced with fixing our flooring (if it doesn't return to normal) AND buying a non-GE replacement. I really hope that we can get a refund from GE and coverage of our floor repair.
(I should note that we had a similar, but older counter depth monogram unit for 5 years in our previous home and didn't have any of these issues. However, given the severity of water flooding, there is no way that I would purchase another GE unit.)
Posted on May 04, 2008
This has happened to us twice. The first time the motherboard was replaced and it just happened again today. I'm furious that this is the 4th breakdown in a year on a refrigerator that costs approx $7000. I intend to demand a refund as I can't feel safe leaving the house with this refrigerator in place. Replacing the motherboard will fix the problem temporarily but these boards fail regularly by all accounts. If it happens again, opening the door will stop the water/ice immediately while you figure out your next step. Good luck.
Posted on Aug 26, 2007
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