Question about GE Monogram ZISS480DRSS Stainless Steel

4 Answers

Water dispenser suddenly started spewing out water without being touched! Luckily I was in kitchen at the time. I hit buttons but it was stuck ON(wtaer/cubes/crushed ice). I had to run down to crawlspace an shut off supply line. Then I turned ice maker off and set fridge to lock. I am worried that even if I reset the machine and it works, what if it happens again when noone is home?!

Posted by on

  • 3 more comments 
  • gbuck Dec 05, 2007

    This has happened twice to my unit. The first time, no one was home so the motor continued to run until the board burned up. The second time, I was watching TV and all the sudden the ice maker came on and dumped the entire ice bin on the kitchen floor. And when the ice bin was empty, the motor continued to run. Opening the door did not turn it off. Luckily I remembered the service tech had shown me where in the unit to disconnect the power to the ice maker and controller. I'm not at all happy about this.

  • Anonymous Jan 05, 2008

    ice dispenser suddenly started spewing ice out, then water out . If you touched button for ice it started throwing ice out on the floor everywhere, then water.

  • arnellim Apr 29, 2008

    This just happened to me with my Monogram Fridge. Water was everywhere. It stopped, I cleaned it up, then 5 minutes later, it happened again. I have hardwood in the kitchen. It would have been COMPLETELY ruined if I wasn't home. The fridge is only 2.5 years old. I'm going to call GE service tomorrow, but this is unacceptable for a $7K fridge. I need to start researching more for other such stories. I'd like to start collecting names, emails and send a formal letter to their Monogram division. Please email me with your name/email/story/city. You'd think there would be a failsafe to prevent this.

  • Anonymous May 04, 2008

    We have a ZISS420DR1SS and had the spontaneous spewing of water from
    the door dispenser occur today. Fortunately, the basement below the
    affected area is unfinished, but we expect problems with our kitchen
    hardwood flooring.



    We're thinking this problem was somehow caused by the fixing of several
    other problems in the past two weeks. Since the unit was freezing food
    in the refrigerator portion, GE service replaced the system board.
    Since the ice maker's water level was too high, ice cubes were sticking
    to each other and clogging the ice dispenser. GE replaced the ice
    dispenser too.



    Unless GE comes back with a really good story about how this issue
    won't happen again, we can't afford to keep the unit and live with the
    constant threat of a flooded home. So we're faced with fixing our
    flooring (if it doesn't return to normal) AND buying a non-GE
    replacement. I really hope that we can get a refund from GE and
    coverage of our floor repair.



    (I should note that we had a similar, but older counter depth monogram
    unit for 5 years in our previous home and didn't have any of these
    issues. However, given the severity of water flooding, there is no way
    that I would purchase another GE unit.)

  • chris938 Sep 30, 2008

    Disconnected the ice dispenser cable harness above the freezer door to stop the motor. Is it possible to locate a mother board to replace without calling a technician?

×

Ad

4 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I also had ice dispensing al by itself. I was able to stop this by disconnecting the wire harness directly above the freezer door. I would like to find a schematic for this. Does anyone know where I can find one? Also, who knows where to get a new mother board?

Posted on Sep 30, 2008

Ad

We have a Monogram and had the spontaneous spewing today as well. We need a good class action attorney.

We also had spontaneous shut down problems which GE finally repaired after 3 motherboard replacements.

What a piece of junk! russ@rbace.com

Posted on Sep 08, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

We have a ZISS420DR1SS and had the spontaneous spewing of water from the door dispenser occur today. Fortunately, the basement below the affected area is unfinished, but we expect problems with our kitchen hardwood flooring.

We're thinking this problem was somehow caused by the fixing of several other problems in the past two weeks. Since the unit was freezing food in the refrigerator portion, GE service replaced the system board. Since the ice maker's water level was too high, ice cubes were sticking to each other and clogging the ice dispenser. GE replaced the ice dispenser too.

Unless GE comes back with a really good story about how this issue won't happen again, we can't afford to keep the unit and live with the constant threat of a flooded home. So we're faced with fixing our flooring (if it doesn't return to normal) AND buying a non-GE replacement. I really hope that we can get a refund from GE and coverage of our floor repair.

(I should note that we had a similar, but older counter depth monogram unit for 5 years in our previous home and didn't have any of these issues. However, given the severity of water flooding, there is no way that I would purchase another GE unit.)

Posted on May 04, 2008

This has happened to us twice. The first time the motherboard was replaced and it just happened again today. I'm furious that this is the 4th breakdown in a year on a refrigerator that costs approx $7000. I intend to demand a refund as I can't feel safe leaving the house with this refrigerator in place. Replacing the motherboard will fix the problem temporarily but these boards fail regularly by all accounts. If it happens again, opening the door will stop the water/ice immediately while you figure out your next step. Good luck.

Posted on Aug 26, 2007

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a bunn CW series brewer. I filled the reserve with water and allowed to get hot. I then add additional water (1 glass pot) and it just starts to dispense without me hitting the "start" button. I...


Sounds like the switch is stuck in the operate position. Therefor once the machine hits temperature it just brews. Your local Bunn distributor should be able to recommend an engineer to replace the switch or supply the correct t,hope of switch if your confident enought Tom replace it yourself.

May 11, 2014 | Bunn CW 15-APS Coffee Maker

1 Answer

I have a bunn CW series brewer. I filled the reserve with water and allowed to get hot. I then add additional water (1 glass pot) and it just starts to dispense without me hitting the "start" button. I...


The brewer is on a gravity feed system, after the initial fill, whatever you put in is what comes out. as for the start button check the water connection on the back, there might be a problem with the solenoid.

May 11, 2014 | Bunn CW 15-APS Coffee Maker

1 Answer

What can be done to fix this without having to change whole unit?. - "water from nozzle from door dispenser assembly 4200960 of subzero s690 is spewing out on to kitchen floor instead of vertically down...


Hi,

Remove the dispense and reinstall the waterline back into dispenser housing. Make sure the this is the only source of the water issue you have. The tube can slid back into the dispenser and cause the water to run behind the assembly. this is rare thought for the only way this could happen is the dispenser was replaced and the hose was not reinstalled correctly.

Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Sep 19, 2013 | APW Wyott SubZero Refrigerator Freezer...

1 Answer

What can be done about a dispenser assembly 4200960 water nozzle spewing water outwards on kitchen floor instead of vertically down into glass? instead of changing the whole assembly


Well changing the dispenser would have no effect on your issue. Open the door and look up into the ice chute. You should see where the water comes out. Sometimes hard water deposits at the end of the nozzle will make the water spray out I the wrong direction

Sep 19, 2013 | Sub-Zero 690 Side by Side Refrigerator

1 Answer

What's your problem?Water dispenser spewing out water on GSH25KGMB


Solenoid water inlet valve stuck open. Probably foreign object in the plunger. You can probably twist the top off to clean it.

Apr 25, 2012 | GE Refrigerators

1 Answer

Ice dispenser stuck on


Either the paddle for the ice/water dispenser is stuck or you have a bad microswitch behind the dispenser.
To stop the ice/water from dispensing open the freezer door and press or hold the child lock button down. Once the unit is in child lock mode you can shut the door without energizing the dispenser.
Another option is to remove the upper freezer door hinge cover and disconnect the wire connector up there. This will remove voltage from the dispenser as well. Then either replace the paddle or switch. Sometimes the paddles/switches will get stuck because of splash up from ice dropping in sugary drinks.

May 05, 2017 | Amana ASD2328HE Side by Side Refrigerator

1 Answer

Water just started running without anything being touched.


There is a button that gets pushed when you push in the water lever on the door. That button is probably stuck, or it could be broken and sending constant voltage to the water valve. You will have to remove the dispenser cover to see the switch.

Sep 13, 2009 | Refrigerators

2 Answers

Stuck Water/Ice Dispenser LG LRSC26920TT


THE ACTUAL BUTTON AND ACTUATOR NEEDS CHANGING AND POSSIBLY THE SWITCH. EARLIER MODELS WERE CHANGED BECAUSE OF THIS.

Aug 18, 2009 | LG LRSC-26922 Side by Side Refrigerator

1 Answer

Water dispensing by itself without anyone touching the dispenser!


Reverse the wires you took off the solenoid, I think you have the icemaker wires on the water disp side and the water disp on the icemaker

Feb 28, 2009 | Frigidaire Refrigerators

Not finding what you are looking for?
GE Monogram ZISS480DRSS Stainless Steel Logo

361 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Sal De

Level 3 Expert

2699 Answers

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

Randy Justice

Level 2 Expert

76 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...