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How many levels of escalation are there on fixya

How many levels of escalation are there on this site? And who does the escalation?

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Escalate is a process on FixYa that ensures each and every question you ask receives the attention it deserves.
When you ask a question on FixYa it initially goes to our Level 1 Experts. If these experts do not have an answer they can immediately escalate it to our Level 2 Experts, who have more experience solving problems on FixYa and are more likely to have your solution. This same process occurs when Level 2 Experts escalate a question to Level 3.
Questions can also be escalated by time-- if your question has not received an answer three hours after being posted it will automatically be escalated to Level 2; no answer after 12 hours of being posted will automatically escalate your question to Level 3.

Posted on Nov 27, 2012


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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