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I/o Magic 320gb external hard drive--how do i open it?

I'm having some problems with my external hard drive from i/o Magic. It keeps crashing from overheating (at least, that's the best I can figure) so I want to just crack open the case and at the very least, leave it open to see if the extra air circulation helps, or at worst, take the drive out and put it either in my computer or in another enclosure completely. The problem is that I can't figure out how to open the case/enclosure. The front and back wiggle a bit like they could just pop or slide off but I don't want to break anything. Does anybody have any suggestions?

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  • Anonymous Jan 12, 2009

    I have the same problem.Please help..

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On the back where you plug things in, there is a silver piece of metal. you need to pry that open with something. i used a tweezer and put it into the edge of the usb port to pry open the silver metal. the silver metal is just stuck onto the black plastic. once you get that metal off, there are two screws. unscrew those and you should be able to get in!

Posted on Jan 16, 2009

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