I took my color cartridge and had it refilled, I placed the cartridge back into the printer the printer will not print anything, I keep getting a message rhat the colored ink is out and the print job has been cancelled

Are you using Dell Series 11 ink cartridges?

Open the printer with the power on and remove the Dell Series 11 black ink cartridge and make sure the tape is off the cartridge, then reseat the cartridge back in. Now do the same for the Dell Series 11 color cartridge. Now when you close the printer, it should print an alignment page. Any error messages?

Black = Black side(left side) Color = Color side(right side)

Photo = Black side(left side) Color = Color side(right side)

Dell Series 11 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 11 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It possible to get a Dell Series 11 Cartridge with a bad sensor. Take back to place of purchase for a replacement.


Rick

The printer will not print unless both cartridges are in place.
If it gives you an error after putting the tri-color cart back in ... replace it

Hi

check here

Pls vote us to keep us alive
">

put the printer through its cleaning cycle as the jets may be blocked

I own a Cartridge World ink refilling store and I can't refill the Lexmark 36 and 37 cartridges. Your printer deactivates the electronics on this cartridge when the ink levels get low. Your printer needs a black and a color cartridge with functioning electronics to print. I NEVER recommend Lexmark printers. They are poorly made, don't accept refills easily, and have the most expensive ink across manufacturers and it is designed to clog your cartridge unless you use it quickly. If you keep this machine you are stuck buying Lexmark brand ink (the return program cartridges are a little cheaper though).

No, you do not need 3 cartridges or anything like that. Some cartridges have chips. Yours do not. If the light keeps blinking it means that one of the electrical contacts on the cartridge has blown and now the printer doesn't recognize it. Try printing something, you will get a message "problem with color cartridge" or "color cartridge missing". That means that the printer doesn't recognize it. I suggest you buy a new one. Or, if you have an old one, try putting it in and see if the light still blinks.

I've refilled cartridges twice so far. The first time, the black was completely empty and the color was nearly empty. The printer accepted the color refill and not the black. The second time, I refilled both cartridges before they completely ran dry and both were accepted by the printer. The gauges don't register the ink, but it prints just fine. I just monitor the levels through the print quality. A friend with the same printer has told me that she only get 2 - 3 refills before the cartridge has to be reset, and that is a tricky process, but can be done.

Cleaned the roller & carriage assembly, If possible service the printer your printer will work fine.

had cartridge refilled put back but comes up no cartridge

I am assuming from your brief problem description that you are getting bad colors when you changed your color cartridge. Are you using a new and certified HP ink cartridge? Are you doing a refill of your old ink cartridge or have bought one of those "re-manufactured" cartridges? The head in the cartridge is very sensitive - when they are damaged or poorly handled - it could result in cross contamination of the color inks. Hence - the brownish color you see could be the result of that cross-contam. My impression is that the remanufactured or older or continously refilled cartridges may be more prone to getting damaged - maybe bec of inherent wear out. Hope this helps.