Question about Gateway USB Optical Mouse MOAKUO 7010867R $5.00

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Wired mouse sometimes lights up but even when it does it does not work pointer

Rebooted and the new/never used mouse that came with the Gateway computer (which I listed in a previous question) -- but the old taped together Microsoft mouse works fine! The Gateway mouse is wired - not wireless.

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These optical mouse do not work on a shiny surface. Try using it with a mouse pad or place the mouse on a piece of paper.

Posted on Nov 27, 2012

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  • Marlene Fischer Nov 27, 2012

    My old mouse is optical and works - the new Gateway mouse is on the same mousepad and does not work. I tried paper - it still doesn't work. I am back to using the taped up old mouse by Microsoft.

  • Chris Hingee
    Chris Hingee Nov 27, 2012

    Then it looks like the new mouse is faulty.

  • Marlene Fischer Nov 27, 2012

    Since mouses (mice) are inexpensive, you're right - I'll buy a new mouse and hope it works. TY



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Restart the PC and get into SAFE MODE. Hit and release F8 many times right after turning on PC. If it works, then go into your video setting and either change the settings or remove the video driver. Restart the PC and you'll get 800X600 screen, then reinstall the video drivers. IF it won't go above 800X600, screen internals are bad, LCD toasted. I've seen that happen with LCDs and older monitors.

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SOURCE: My Gateway monitor light blinks blue slowly but

More likely to be problem in the power supply.
Most common failure in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed monitors to get some ideas what goes wrong:
Post back what you see inside so we can guide you further and it will help out other people in the future also.

Posted on Apr 11, 2010

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Check the control panel in two places:-

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    The mouse that came with it was not used until yesterday and it sometimes lights up but even when it does, it does not work the pointer.


    If the mouse pointer works with a different mouse, then the problem is with the mouse that you are using now. You will need to get a new one if that's the case.

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    Mouse does not work, batteries are ok

    LOL, just when you need it to work those wireless mouse and keyboards always fail you. I never understood the concept of why have a wireless mouse or keyboard because you have to be sitting right there at the computer to use them. Therefore why not use a dependable wired device?

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    I have a gear head mouse, it's a lighted optical mouse model no OM3500U and I can't figure out how to change the batteries to see if that is the problem with it. It won't work at all and it...

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    My Dynex wired mouse, when plugged in, works but the red "laser" light on the bottom blinks like a really fast strobe light..making my mouse pointer jump around on the screen instead of moving...

    My laser mouse flashes too and it works just fine. I'm not certain, yours may be different than mine and maybe it's not supposed to flash on and off, but try cleaning the bottom where the light shines out using a damp soft cloth. Also try using a mouse pad with it... sometimes it may help.
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