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Canon printer not functioning

Have a canonBJC1000 sp printer which was fuctioning well now i find it is not able to print says "document failed to print" have intel 2 core duo with dg 31 pr motherboard and other accessories. window xp is used printer functioning well no problem with printer have a setup disk and tried no of times to reinstall pl help

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  • arniyer Jan 11, 2009

    Thanks for the quick response. unfortunately, it has not worked and i am still having the problem.a message came that a status monitor file is missing and restart the pc and try reinstalling the driver. even this has not helped me. the response i get is "this document failed to print" any further suggestions?

  • Thomas F. Schneider May 11, 2010

    Uninstall printer first? 
    START-CONTROL PANEL-PRINTERS ANDFAXS-DELETE PRINTER.

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      I believe that the status monitor may be within windows.   I would try to do a restore to the earliest date possible.Then try to reinstall the printer.  If that does not work;      I would put the windows disk in, run it like a new install but it will stop, telling you that;   " it found windows already on the computer and do a want it to repair it?" Say yes. You will not loose any data from (my pictures) or ( my doucuments) then for sure it shoudl reinstall. If that did not work. Download a new software/driver and load the printer using that download instead of the  install disk. Here is the link for the setup software and driver,if you will need it.  
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=329&modelid=7952

Posted on Jan 11, 2009

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Sir,
Restart your PC and Printer once and even it does not work then
your need to reinstall driver for that printer.

please post back if anything changes.

thank you,

Posted on Jan 10, 2009

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