Question about Acer Aspire 4520-5582 Notebook

1 Answer

Black screen my labtop will turn on and load windows vista i put in my password and it says welcome then when the desktop should show and it only comes up black with nothing on screen besides my curser

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  • metric67 Jan 11, 2009

    my acer 4520 aspire loptop boot to a black screen but when i hook it up to another moniter it work fine what could be the problem please help any one out there.

  • Anonymous Jan 16, 2009

    I have the same problem and your idea did nothing for mine. Does this mean its a virus?

  • kicc Jan 22, 2009

    Acer M5100 was working fine until yesterday.
    I use the Vista Business with SP1's and the latest patches. I just "inheirited" this unit from my son who had it for one year and rarely turned it on. We had previously installed an additional harddrive, reformatted the original hd and reloaded Vista Business. Over the past few weeks I have been loading up my other software and have had no problems until now. YES, I have a backup but it hardly matters as I only have programs on the first HD anyway.

    A few days ago my son changed the CPU to a slightly faster one he had, also an AMD. The system was running fine.... the latest "patch Tuesday" 20-Jan. I could swear I booted up fine Wed morning, but maybe not.

    At first, upon boot, there would just be a blank screen with nothing other than the cursor arrow (although it wouldn't move). I do not watch my system boot up so do not know if any error messages flashed Wednes morning. Figured the cursor thing was rather odd and perhaps after the lastest patches I needed to reload my keyboard and trackball drivers. The trackball reloaded fine, it seemed. I rebooted.. now the system makes a clicking noise. Rebooted again, and everything looked fine. I got onto the internet and started my tasks but somewhere between 5 and ten minutes and my system completely froze. No error messages. Cntl-Alt-Del did nothing. Frozen. Rebooted. It went back and forth between three faulthy boot scenarios (1) black page with dead arrrow (2) clicking noise and frozen boot cycle (3) that loud screeching tone that indicates some type of failure.

    Last night, (before it went totally dead) I attempted to restore the computer to a restore point from Monday. This actually completed but did not help. This morning, I popped the Windows disk in the CD slot and hoped to reload Windows. A couple of times it seemed as though it might but did not get all the way through loading the drivers (I was in Safe Mode and watching this time). That's it. Now it is totally dead.

    The only recommendation I could find on the Acer site was to unplug the unit, hold down the restart button for 30 seconds, then let go, plug in, and restart. This did not help either.

    I have tried unplugging each of the harddrives one at a time to reboot, and can report no change. Double checked all of the internal connections and everything is well seated.. no dust bunnies, etc.

    I am not inclined to believe this is a virus, although I suppose it could be. I have most unused ports turned off on our entire network and utilize an appropriate security package, which is always up to date. I see other people have had this same problem, this week. Am hoping it is somehow related to last weeks Windows patch updates and can be undone. In the meantime, I'm ok with wiping and reloading everything on my main drive... if it would let me.

    What are your thoughts on this?




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  • 90 Answers

Seems to be some infection of virus or might be the Startup processes making problem.

Do one thing.. try booting up in Safe Mode by continuously tapping F8 during restart..

This will enable you to opt for Safe Mode login and see if this can make you to get your desktop screen.

After then we can proceed for further diagnose.

Reply me ASAP with current status.. Dont vote till you satisfied and fix the problem

Regards,
FIO

Posted on Jan 10, 2009

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