Question about Sony Playstation 3 (PS3) Console

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My ps3 won't let me download update data!

I turn on a game I won't to play and I have to sign in to go online, I sign in, but it says that an update was found and I need to download it to go on. I hit ok but the thing does not download at all, it always stops at 2 % then says an error has ocurred that I signed out and it signs me out everytime I try to download the update data! SOMEONE PLEASE HELP!!!!!

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  • 10 more comments 
  • bennyboom Jan 14, 2009

    When I try to play games, the system tells me that there are updates available. Once it begins to update, it gets stuck at 7% then an "error" occurs and it signs me out.

  • Anonymous Feb 11, 2009

    I am trying ta download system update 2.60 but it wont download and i cant sign in because it says i need the system update. PLEASE HELP. It is driving me mad

  • stewies_sexy Feb 21, 2009

    mine stops at 69 percent whether i try to install from the internet/usbor memory stick pro duo. contacted sony support "hadn't heard of suchan issue." told me to do a full system restore which i already had.then they told me to wait 2-3 months for the nest system update to comeout and if that didnt install then tough ****. **** ive always beenloyal to sony but they treat their customers like **** im going to goto xbox soon ive had enough. sony are digging their own grave

  • flickersk8 Feb 24, 2009

    i am trying to download a cod 4 update to play and it will somtimes start and somtimes it will get stuck at 11 I realy need help!!! i have already done the full restore and nothing happens how can i get in touch with playstation?

  • Anonymous Mar 19, 2009

    it just stops at 2% and wont let me get the new zombie map its retarted!!!

  • forzaluca29 Mar 19, 2009

    ps3 wont let me play call of duty world at war becasue i have to update game data but everytime i do that the download stops at 2%

  • Anonymous Apr 16, 2009

    i tried the both solution, Wired connection and system update and it still does not work at all

  • Anonymous Apr 25, 2009

    I turn on a game I won't to play and I have to sign in to go online, I sign in, but it says that an update was found and I need to download it to go on. I hit ok but the thing does not download at all, it always stops at 2 % then says an error has ocurred that I signed out and it signs me out everytime I try to download the update data! SOMEONE PLEASE HELP!!!!!

  • Anonymous Apr 27, 2009

    init

  • hcm20133
    hcm20133 Sep 27, 2012

    cbuballerman how do u disable dns server?

  • Bora Do?rular
    Bora Do?rular Oct 20, 2012

    DISABLE GOOGLE's DNS and INPUT YOUR ISP's ORIGINAL DNS AND IT WILL BE FIXED.

  • Bora Do?rular
    Bora Do?rular Aug 21, 2014

    by writing something your ISP provides or a general usage one that is not google

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11 Answers

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Disable the media servers. It works. I didnt believe it but it does every time.

Posted on Jan 11, 2010

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  • camacho856 Sep 24, 2010

    how do u do that

  • jonny1785 Feb 02, 2011

    hey cbuballerman thanks for the info this worked. it went thought both thing in 5 seconds

  • samsam805
    samsam805 Aug 17, 2012

    oh man, genius! fixed my downloads as well. Thanks!!!

  • aolmastathug
    aolmastathug Nov 30, 2012

    Worked for me as well...wonder if the people under this comment read this or tried this at all.

  • protosspikac
    protosspikac Dec 14, 2012

    Mine was already disabled. Won't go past 3% still.

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Update it via storage media.  Do that by going to the playstation website and put your flash drive in.  Then create a folder and name it PS3 and create a folder and name it UPDATE and put that folder in PS3.  There is a button on the website that downloads update data.  When that is done, put that data in the UPDATE folder.  Then put the flash drive in the ps3 and go to system update and chose update via storage media.

Posted on Apr 25, 2009

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I too have a similar problem. It does not simply stop at 2% every time. Once it got to 65% then said: Error: A connection to the server could not be established. Sometimes it gets to 40-something % then says the error, or sometimes less than twenty %. I have tried downloading to a memory stick but that has the same problem. It does a bit, freezes for a while, then gives up. What can I do to solve this? My PS3 is just over a year old, so no free replacement. If anybody has had this problem and conquered it, please share your solution.

Posted on Dec 21, 2009

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I'll tell you what, I was having the same poroblem and all I did was shut my ps3 off from the back switch(wich i never use) instead of the front touch button. And then I reset my wireless router and it worked!!

Posted on Mar 30, 2010

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I believe this has to be a network configuration problem, because I've had the same problem on 2 different PS3's. A launch model 60 GB and and slim 120 GB. It will take 6 to 12 tries and finally download the entire update. I would say it completes about 99% of the time if it makes it past 50%. I don't know what the deal is.

Posted on Feb 17, 2010

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Mine wont work i am installing ufc undisputed and wont reach after 0% and continues to go up in minutes on how longs left of installment it really gets annoying because i have the most recent update

Posted on Dec 30, 2009

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You can try going into the settings menu and selecting system update. I do know that the updates can take a long time to download and then you have to wait for it to install. I would also suggest connecting via an ethernet cable instead of wirelessly.

Posted on Jan 10, 2009

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I am having the same problem but i am currently downloading the update so i will post if it works

Posted on Dec 26, 2009

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For me, everything is set up with a static IP in my house. Everything else works fine and I know what is assigned to which number. I have put in the settings like 5-6 times, so I tried a dynamic IP setup and it worked fine.

Posted on Dec 14, 2012

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Hey! I tried all of those but that did not solve it so i was suspecting the Google DNS acting weirdly nowadays so I input my ISP's own DNS servers instead of the 8.8.8.8 stuff , it is fixed.

If that does not solve it, try deactivating and re-activating your ps3 system.(Cause maybe you deactivated all of them from the web interface and did not reactivate your curent system.

if that worked, drop me an email to give thanks. bora3d@gmail.com

Posted on Oct 20, 2012

  • Bora Do?rular
    Bora Do?rular Dec 17, 2012

    dont use google DNS servers like 8.8.8.8 , leave it auto. Another thing if you deactivated all of your systems through web page, try activating your already working ps3 to refresh the file.

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MAKE SURE THAT IF YOURE RUNNING WIFI THAT YOU HAVE A GOOD SIGNAL AND RESET THE WIRELESS SETTINGS.
OTHER THAN THAT, IF YOU HAVE AN ETHERNET CABLE, MAKE SURE THAT YOURE RUNNING WIRED INTERNET RATHER THAN WIFI.
ITS A PROBLEM BUT THAT SEEMED TO WORK FOR ME
(caps were deliberate, it can be a common problem)

Posted on Jun 05, 2012

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