Question about GE Spacemaker JVM1640SJ Microwave Oven

Open Question

GE Profile JEM 31 GA Spacemaster II stops working, none of the settings on the control panel respond. Flipping the breaker restores power for a few more days. We just moved into this 13 year old home. Breaker or microwave problem?

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 17 Answers

SOURCE: GEJE2160 Stop Working

It probably blew the main power fuse in side the oven. This may have happen because of a failure in the microwave or a line voltage surge or what ever. Repalce the fuse and see if it work. be sure to unplug it before doing this, If this does not fix it then you have a failure in the oven some were.
good luck

Posted on May 17, 2008

Ad
MicrowaveSvc
  • 9047 Answers

SOURCE: GE JVM2070CH02 microwave stops after a few seconds

This is almost always due to a defective or loose magnetron causing electrical interference and disruption in the control circuit board.

Details covering some previous models are in their bulletin here. Even if your model is not on the list, the same type of problem can occur.

If your magnetron was recently replaced, it may have loose mounting nuts or bolts or maybe the wire mesh RF gasket was not installed or got pinched.

NOISY MAGNETRON TEST (c) 2009 William E. Miller prototech@usa.net

One way to test it is to do the following:

1. Unplug the microwave or turn off its breaker.
2. Open the door, then detach the control panel as shown in the video at http://www.microwavedisplay.com and swing it down, but without disconnecting the wires. If you have any trouble getting the grille off once the screws are removed, slide the hood vent grille to the left about 1/4", then then pull it forward. On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.
3. Plug the microwave back in.
4. Make sure neither you nor anyone else reaches in behind the control panel. There will exposed high-voltage connections.
5. Put a few cups worth of water in a microwave-safe container and place it inside the microwave.

6. Shut the door.
7. Run the microwave for about 1 minute or so on full power. (Time Cook > 1 > 0 > 0 > Start, e.g.)
8. If it does not fail, try it several more times.
9. When the water boils, change the water and try again.


NOTE:
If your model does not have a door handle, you will need to unplug the oven and reattach the control panel to be able to open the door.


If it still does not fail, I would recommend that you put it all back together and keep using it until it fails more consistently, then repeat this test.

While a microwave should never be left running unattended under any circumstances (as your owner's manual will tell you) it's even more important when one is exhibiting a failure or any odd behavior. So play it safe and stay with it while it's running!

If you or someone you know want to replace the magnetron yourself, you will need to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting.

dee77f7.jpg

You can find helpful exploded view diagrams and order parts by entering your full model number here.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Sometimes they will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


If it is not within the magnetron warranty, you can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 05, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: My GE Profile Microwave/Convection Oven stopped working.

Chances are that the thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.

This can happen when the magnetron overheats, either due to it's failing, or if the internal cooling fan is not working.

It may also that be the 15- or 20A ceramic line fuse or the oven cavity thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

dee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

You should be able to get the fuse from a home center or local appliance parts store.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jun 08, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: microwave won't heat

Sorry my Clarification Request came out as a single blob of a paragraph.

That's not how I typed it. I never write that way!

So I've pasted it here, but as a solution.



Magnetrons generally should last about 2000 hours, but several factors can shorten that.

If it's not OVER ten years old (from the purchase date or the date on the tag inside the unit) then the magnetron is still under warranty.

From the owner's manual:

"For the second through the tenth year from the date of original purchase

"The magnetron tube, if the magnetron tube fails due to a defect in materials or workmanship. During this nine-year limited warranty, you will be responsible for any labor or in-home service costs.

"For the above limited warranty: To avoid any trip charges, you must take the microwave oven to a
General Electric Customer Care® servicer and pick it up following service. In-home service is also
available, but you must pay for the service technician’s travel costs to your home."


GE Customer Service is here, and you can verify the warranty status and find your nearest authorized servicer.

If you're sure the magnetron's bad, it's still under warranty, and you or a friend are handy, they will send you the magnetron to do it yourself. Call them at 888-239-6832.

Be persistent. You may have to speak with a supervisor.


It does sound like the magnetron overheated and the magnetron's thermostat opened until it cooled down.

An overheating magnetron can be due to:

  • operating oven without cover(s) in place
  • wrong magnetron installed in oven
  • an old or otherwise failing magnetron
  • cracked magnetron magnet
  • improper power line voltage (should be 110-125VAC)
  • foods low in moisture (popcorn & bacon, e.g. - add 1/2 cup of water in rear oven)
  • failed or inoperable cooling fan or hood vent exhaust fan
  • deteriorating foam weatherstripping seals in air ducts or on outside cover
  • blocked air vents (dust, animal nest debris, insufficient free air space behind & around oven, etc.)
  • clogged or greasy charcoal filter or grease filter
  • blocked duct in hood vent exhaust
Since yours is a counter top model, there are less of those factors to worry about.

When you hit Start to microwave, do the inside light, cooling fan, and turntable all come on?


Any unusual noises? Is it louder or quieter than usual?

We have a sound clip of what a microwave should sound like when the cooling fan and high voltage section are operating here.

You can find helpful exploded view diagrams and order parts if needed by entering your full model number from the tag on the oven here.

Let us know what you find out or decide.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 07, 2009

SOURCE: GE Spacemaker microwave JVM140G just stopped

NO internal fuse. It is most likely, the magnetron, and or High power diode. As related In all likelihood the mangnetron has failed, or perhaps even the Power Supply. or a fault that is shutting the system down for safety reasons You need to have it serviced by a reputable service centre/man. Ensure you get a firm "Quote" before proceeding, and remember these days the cost of repair can equal or exceed the price of a new one.

Posted on May 10, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ge spacemaker II microwave started humming and nothing showing on monitor


My parents have had a couple of the spacemaker microwaves mounted over the range with the built-in vent. Over time, the seal on the control board gets a crack in it and the steam from cooking below it gets up into the control board and does it in.
Even if yours isn't mounted over the range, it sounds like a main control board failure.

Sep 10, 2016 | GE PEM31DMBB Black Profile Spacemaker II...

1 Answer

JEM 31 is not heating


Sounds like you have a bad transformer. Magnatron should check less than 1 ohm (with wires unplugged). Diode should check resistance one way and open the other. Must have a proper diode checker for this. Check resistance on the capacitor (make sure it is discharged first). Resistance should come up then back to open, reverse and same thing if cap. is good. Check resistance on transformer windings.

Nov 05, 2007 | GE Spacemaker JVM1640SJ Microwave Oven

2 Answers

I have a microwave GE spacemaker XL 1800 that stopped working. None of the touch control panel buttons work. Is like death. Is it a fuse? if so how expensive is it?


probably fryed the magnetron, with something like foil or metallic, try unplugging it for 12 hours maybe it will reset if not throw it out

Jan 28, 2014 | GE Profile Spacemaker XL 1800 36 in....

1 Answer

Ge profile spacemaker xl1800


Have you tried unplugging it for 24 hours?? Usually a few seconds works but I've found sometimes that it takes a long time for the power supply to fully discharge and the cpu to reset.

Oct 13, 2013 | Microwave Ovens

1 Answer

GE Profile Microwave, model JES2251SJ02, just stopped working.


1= reset the c.breaker from your home see if are tripped and reset.
2= open for thermal fuse open, test continuity with DVOM OR VOM and replace.
3) test the power cord for open or broken or break.
4= check the switch for door maybe is open must be continuity until 0 , or swtich defective see the diagram attached. God bless you
7_14_2012_11_00_47_am.gif7_14_2012_11_02_17_am.jpg7_14_2012_11_02_29_am.jpg

Jul 13, 2012 | Microwave Ovens

1 Answer

Won't turn off. Light on and fan running but not heating. Power off and power on and it works for a while. Now it is just off. No lights on control panel.Power off and on and then it works for a little...


Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Basic
Microwave Oven Troubleshooting Tips

heatman101


';[';[';[';[';[';[';[';[';[';[';[';[';[

Dec 16, 2010 | GE Profile Spacemaker II PEM31 Microwave...

1 Answer

GE Profile PK916, Convc. elements stays on high


he is right in what he says the heating element is feed from the main control board

Oct 24, 2009 | GE Advantium 120 Convection/Microwave Oven

1 Answer

I have a GE microwave that simply stopped working.


If the fuse is good, it may be an open thermostat or thermal cutout (TCO) / thermal fuse on or near the magnetron or on top of the cavity / body of the oven.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

d:%5cele%5crepair%5cmicrowave%5cge_hotpoint%5cmini_manual_behind_grille_small.jpgdee77f7.jpg

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

If it's under warranty or you prefer to have a technician work on it, GE Customer Service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jun 25, 2009 | GE Profile 1.1 Cu. Ft. Mid-Size Microwave...

1 Answer

Ge spacemaker II


On GE models, "SENSOR ERROR" appears on the display when:
  • Using the sensor feature, the door was opened before steam could be detected. Do not open the door until stream is sensed and time is shown counting down on the display.
  • Steam was not detected in the maximum amount of time. Use Time Cook to heat for more time.
Otherwise, yes, it may have a bad humidity sensor (gas sensor, as it's called) which needs to be replaced.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

You should enter your model number as JEM31GA02.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or elsewhere inside, which is very helpful when troubleshooting, testing, and locating components.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 16, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

Not finding what you are looking for?
GE Spacemaker JVM1640SJ Microwave Oven Logo

Related Topics:

225 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Microwave Ovens Experts

William Miller
William Miller

Level 3 Expert

9047 Answers

Devabhakthuni...
Devabhakthuni...

Level 2 Expert

225 Answers

Shekar Avadhani

Level 2 Expert

61 Answers

Are you a GE Microwave Oven Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...