Question about Kenmore 98702 Stacked Washer/Dryer

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Clunking dryer on Kenmore 417 94702300

The dryer has ejected 2 of the 3 small screws in the middle of the inside back of the tumbler. I managed to get them back in, but dryer still clunks loudly like something has slipped (gear, belt?)behind the tumbler. Can I safely take off the back? Is there anything user serviceable back there? What might be causing the thunk/clunk?

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  • pjalcan Apr 19, 2009

    the screws are out and I can't get them back in. Behind the back wall of the dryer there is a metal ring that has slipped down and I would like to know how to get it back in place so I can get the screws back in. Can the back be taken off to accomodate this or do I need to get a service man hired to fix it?

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I have this very same dryer and had the same problem. #1 those screws are just inadequately small and will snap off if not ejected. I took the dryer apart (not an easy task) and removed the bearing plate. Took it to a machine shop and had them drill bigger holes and weld some nuts to keep the bolts in place. This should make it better on the long run.

Posted on Apr 05, 2009

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The back of this unit can not be opened . everything it through the front it could be the seal or the bearing in the back were you put the screws back.

Posted on Jan 11, 2009

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Things You'll Need:

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1. Disconnect the power cord of the Maytag Neptune dryer from the dryer electrical outlet.
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