My tomtom 920 keeps acting like it is shorting out.
I bought a new cord and is still doing the same thing. The connection on the tomtom seems to be the problem. Where can I send it to be repaired. If I can keep the unit and the wire still, the light will remain on and it will charge, but when traveling, it keeps shutting off. It appears that the connection piece on the unit itself is the problem.
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repair both ...start fresh from start.....do a hard restart on the TomTom...this is located on the last menu of your tomtom...Factory reset...it will erase recent destinations and favorites....but it usually clears the tomtom....Now try to repair both the phone and the tomtom
using TT home check that you still have the symbol you want installed on the TT. I had a similar problem where it would seem to forget what I had choosen on occasion and sometimes I had to use TT home to check and re-install. problem itself seemed to just go away. (Guess it got sick of me telling it LOL)
the fact its locked suggests its stolen and the seller should be reported to ebay however connect the device to ur pc and sync it the serial number should be blocked by tt if its stolen if not set ur own password via the menu on tt home via ur pc (u cant change passwords on the device alone it has to be done on the pc )
Mine started doing the same thing after the most recent software update. I suspect it's a bug in the new software and not a processor problem as suggested. Have you tried to do a hard reset on yours? I did and it seemed to help. You need to press that little reset button on the bottom of the unit.