Question about Toshiba Satellite C655-S5049 Notebook

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Launch startup repair

Get this message in a loop and cannot access any type of restore or safe mode.

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  • Toshiba Master
  • 27,725 Answers

Check to see if there are any keys stuck/depressed.

If so, use a paperclip and fit it underneath the key and gently pry the end that is stuck.


Make sure the laptop is off before attempting this.

Observe where the boot process ends and starts over.


In most cases, this will give an indication where the problem occurs.

If the laptop reboots early on in the process, for example when it is detecting the hard drive, chances are good it is a hardware issue.


If the reboot occurs further along in the process, like when it is loading operating system files, there may be an issue with operating system software.


Boot in safe mode or the operating system equivalent.

Windows, Unix/Linux and Mac operating system have a mode that will load the minimum software needed to boot.


This is a standard approach in troubleshooting, as it only supports the minimum hardware needed to complete the boot into the operating system.


Once you are logged into the computer, device drivers can be updated, software removed and so forth.


To boot into safe mode in Windows, hit the "F8" key when the computer first starts up to get a submenu.


From there select a boot option. Many choose "Safe mode with command prompt" as this will go line by line through the boot process, allowing you to isolate where the problem might be.


To boot into a different run level in Unix/Linux, it depends on the version of Unix/Linux, but most have the option of a "recovery mode."


During boot hit the "Esc" or "E" key and select the mode appropriate such as "drop to root shell," etc.


If you have the ability to get into command shell, enter into run level 1 (single user mode) by typing in "init 1."


To start in safe boot on a Macintosh laptop, hold the "Shift" key as it boots up.


This forces a disk check and loads minimal software in efforts to complete the boot process, much like the other operating system's "safe modes."


Check to see if your laptop is overheating.

Laptops have a greater likelihood of overheating than desktops.


Either touch the laptop or download an application such as Mobile Meter to check laptop temperature.


If it is running hot, try using canned air to clear out of vents, etc.

Also, elevating the laptop off of its resting surface allows greater airflow in and out of the laptop


or
Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer.

You could select the option start at last known configuration that worked this will tell you if and what file has been corrupted or missing then you will know if its a hardware issue and
work your way through the problem.

if the problem still persists f8 back into safe mode you might need to select your operating system to load into safe mode.


You might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System.

Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.


2.On the General tab, click Launch System Restore.


3.Select Restore my computer to an earlier time, and then click Next.


4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.


5.Select a system checkpoint or an installation restore point, and then click Next.


6.Close all other programs.


7.To start the system restore, click Next.


8.Your computer restarts.

Repeat steps 1 through 8 until you fix your configuration issue.
hope this helps

Posted on Nov 27, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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VOTIT
  • 2071 Answers

SOURCE: how to repair Toshiba Satellite in safe mode+ blue screen IQRL error

BIOS – the Binary Operating System may be corrupted – Use of Safe Mode to boot system.

a. Try starting the computer in the safe mode. Restart the computer and see the point to which it boots up before you get the blank screen.
b. Press F8 as the computer starts to boot. (For HP and Compaq computers with VISTA, use F10, For HP Pavilions with XP or earlier version of OS, use F1). Use the arrow keys to select the safe mode and press Enter. Remember that NUM LOCK should be OFF for the arrow keys to function.
c. If Windows launches before you can choose the safe mode, restart computer and go to step a.
d. You can choose “Safe mode with command prompt” option if you know how to use MS-DOS
e. You can choose “Last known good configuration” to go back to the last known safe shutdown state.
f. If you have added any drivers or corrupted any files the last time you used the computer, the safe mode will help you get back to the state before the changes, when the computer was running smoothly.

7. BIOS – the booting software may be corrupted – Use of Recovery Console to boot system

a. If the recovery console is already installed on the system, one of the options you see while the system is initially booting up will be “Microsoft Windows Recovery Console”. If it’s not already on the system, it can also be accessed through the network during “command prompt with network” option in safe mode.
b. Recovery console can also be installed at the time of need from the CD-ROM. Go to the following link for additional info : http://support.microsoft.com/kb/301645
c. Recovery console helps to Enable or disable services. If Windows informs us during boot up that a file is corrupted or missing, then we can use the Recovery console to copy files from a CD to the computer to repair the corrupted or missing information.
d. You can also recover the system by reconfiguring a service that may be preventing your computer from starting correctly. (FIXMBR, FIXBOOT, etc)
e. For a list of Recovery Console commands, search : http://www.microsoft.com/

Just click below for more information;

http://www.geekswhoknow.com/articles/reasons_you_get_a_blank_screen.htm

Hope this may help;

Regards,
VOTIT

DON'T FORGET TO RATE;

Posted on Sep 07, 2008

knotbeerdan
  • 413 Answers

SOURCE: computer crash

My suggestion is to boot using the disk that came with the computer and try to restore the installation or start over with a fresh install.

Posted on Dec 22, 2008

fricks
  • 42 Answers

SOURCE: MESSAGE SCREEN KEEPS POPPING UP AND DOESN'T DO

Sorry hit the wrong button. Was only suppose to be a solution. lol

Posted on Nov 28, 2009

  • 62 Answers

SOURCE: screen says windows didn't start properly...help! :(

Acctualy you hadn't specified, that the computer is working and then you find this messege every time, or that the computer is not working and this messege appears every time, First if the computer is working properly and you recieve this messege every time, so you must check if you were closing the computer properly (closing all windows before shutdown), Second if this didn't work and the screen still appears, thats means there is corrupted system files due to many factors (from it Infection with a virus), and you must reinstall your windows.

Posted on Jan 26, 2010

  • 81 Answers

SOURCE: I have a L505d-gs6000 the

your best bet is to do a full system recovery. its looks like your laptop is new enough that it has a recovery partition installed on it and will recover your laptop to factory settings as it just came from the store. at the 1st screen you might have to push either f10 or f12 it will say on your screen which 1 just click on it and it will pretty much run itself

Posted on May 30, 2011

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To boot the computer in safe mode do the following:
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As your computer restarts but before Windows launches, press F8.

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