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Why does my je1140wmc01 microven oven turntable fail to rotate some times?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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MicrowaveSvc
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SOURCE: OTR microwave turntable won't rotate

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If not, please post your brand and model.

It's probably the motor, but possibly the coupler.

One quick check is to remove the turntable and support / roller ring and try to turn the coupler. It should be a little hard to get started, then you should hear a whirring sound, not a clicking or grinding, which would indicate a bad motor.

If the coupler turns loosely with no resistance, then it's probably bad.

Here is my text on replacing couplers, which had steps which are necessary when replacing motors. Note that if yours is a built-in model, ignore the part about turning it on its side *grin*

NOTES ON REPLACING TURNTABLE COUPLERS

Copyright 2007 by William E. Miller - MicrowaveDisplay.com

UNPLUG THE OVEN FROM THE WALL FIRST OR YOU WILL EXPOSE YOURSELF TO LETHAL VOLTAGES!

Note that I am not encouraging you to work on electrical items if you are not qualified, and I assume no liability for any consequences of your decision to do so.

When replacing the turntable coupler on most models, it is necessary to loosen or remove the screws that mount the turntable motor to the bottom of the chassis.

It is usually easier to do this with the microwave oven on its right (heaviest) side because you will need two hands for alignment.

Be sure to put a towel or similar cushion on the work surface to avoid scratching the oven wrapper (oven cover) or the work surface.

It is not necessary to remove the wrapper or the wires from the turntable motor itself, but you may need to remove a small metal duct covering the turntable motor if your oven has one.

It should only be held on by one or two screws.

Although a broken coupler may come out easily or even fall out, the new coupler will not go in without at least loosening the turntable motor.

Look at the hole in the new coupler. You'll notice it has (most do have) a flat side to it. That flat side will line up with the flat side on the motor shaft.

When the old coupler is out and the motor is loose, you can ease the new coupler in the hole with one hand while turning the coupler very slightly back and forth as you gently push the motor toward it. Do not force the part in.

When the coupler has mated properly with the motor, you should feel it go in.

Be sure it's right, or you may break the new coupler or bend the mounting ears of the motor when you attempt to tighten the screws.

Reassemble in reverse order.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jan 13, 2008

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  • 3 Answers

SOURCE: Lights, fan,etc work but turntable does not rotate and oven does not cook.

Sounds like the table motor may have an issue. You might want to consult you local repair depot for an estimate. Sometimes the repairs are more than the appliance...beware!

Posted on May 25, 2009

  • 3230 Answers

SOURCE: Turntable does not rotate

Hi there,

Well it seems that there is some fault in the turnable motor, turntable system consists of the motor and coupler, turntable support with rollers and the tray.
I have a video link to help you more on this -- how a turntable motor should sound when you rotate it by hand... please follow the below link -

http://www.youtube.com/watch?v=rPSWi_z7M58

If motor grinding... etc., it means you may have a bad motor or plastic coupler.

Post further comments if you need more help....

Good Luck!!

Posted on Aug 24, 2009

  • 78 Answers

SOURCE: The turntable on our Whirlpool VT256 oven has

it could be 1 of 3 things here 1 the coupling under the plate mat be warn or broken inside so the shaft of the motor maybe turning but not turning the plate take the plate out and put a cup of water in the unit and see if coupling moves without the plate if not thn see if you can remove the coupling and repeat the test if you can see the motor shaft moving thn u need a new coupling, if not thn you may need a new motor to test th motor you will need to turn the unit on it side remove the plate first on the underside on the unit round where motor is you will see a plate this will round or square you need to cut this away to expose the motor dont throw it away as you need to refit if after, it turns round and you screw it back on, when you have found the motor remove and replace it albeit the motor is powered by the pcb it is unlikely to be the pcb as the motor runs all the time so they do ware out also do look to see if your unit has a turn table switch off button on the controls or in the manual hope this helps and dont forget to unplug ur unit from the mains.

Posted on Oct 19, 2009

  • 1768 Answers

SOURCE: Frigidaire FMT 148GP Microwave oven. Turntable

1. the motor to rotate the glass table in the micro wave may have stop working or the switch to the motor is defective.

Posted on Mar 13, 2010

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

It may be that the wheels on the support may be a bit dry. You can use a tiny amount of cooking spray or cooking oil to try to lube it.

Petroleum-based lubricants are not advised in food preparation areas such as the inside of the oven.

You'll want to be sure the support and the floor of the oven are very clean before applying the spray.

If that fixes it, great, but if it fails again in a short time, then the support needs to be replaced.

You can order Panasonic parts from Encompass here or you can call them toll-free at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Frigidaire FMT 148GP Microwave oven. Turntable


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Model # OGB81201 approx 1 month old. Microwave does not work turntable does not rotate, Convection and grilling apprear to work and turntable rotates when using these features. When i push the quick...


Approximately 1 month old? Should still be under warranty. Before doing anything else, contact the store where you purchased the oven and see if they'll exchange it as defective. If not, they may take the unit in for service there. Failing that, check your owner's manual to see what to do for service.

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HI, the turntable motor is weak and failing at this point, simply replace this damaged motor. this will eliminate this distraction.

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1 Answer

Turntable does not rotate


Hi there,

Well it seems that there is some fault in the turnable motor, turntable system consists of the motor and coupler, turntable support with rollers and the tray.
I have a video link to help you more on this -- how a turntable motor should sound when you rotate it by hand... please follow the below link -

http://www.youtube.com/watch?v=rPSWi_z7M58

If motor grinding... etc., it means you may have a bad motor or plastic coupler.

Post further comments if you need more help....

Good Luck!!

Mar 14, 2009 | Microwave Ovens

1 Answer

Revolving plate no longer rotates . All else works, it continu;es to cook, but we need to move the items of food from time to time


Remove the plate, and check if the square shaped gear that normally spins the turntable is rotating.

If it is rotating, then replace the turntable gear.

If it is not rotating that means that the motor that spins the microwave turntable does not rotate, and must be replaced.

Mar 01, 2009 | Amana Radarange Microwave Oven

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There's a small turntable motor under the bottom panel of the oven. You can access it by removing the series of screws holding this bottom panel in place underneath the oven. You either have a motor that is failing, or the turntable shaft which the carousel rides on, might worn and starting to slip on the motor shaft. The motor is held in with a fews screws and has an electrical connection you will need to unplug. The turntable shaft simply pulls off the shaft from this inside of the oven. I hope this helps you. Let me know if you require addtional assistance.

PS For future reference, please post your make and model number as all microwave ovens are not made the same and can exhibit different symptoms.

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