Question about Sony BDP-S300 Blu-Ray Disc Player

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New Wall-e won't play

Just purchased the new blu ray "Wall-e". When I try to play it on my Sony S300 player, it will play the previews and then go to the menu as normal. When I hit "Play", it does nothing. The other features on the menu work fine, such as, the short cartoon "Presto" runs fine. I can go to "scene select" and I can choose a scene, but will not take me into the movie once the scene is selected. Long story short, the movie part of the disc just won't play.

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  • Hawkalugee Jan 15, 2009

    Same problem.  We got Wall-e and it simply won't play the disc.  I have not updated the firmware because Sony has'nt responded to my inquiries to get the firmware update.  Once again, sorely disappointed in the one and only....

  • UHmacer Jan 19, 2009

    It is not the disk. I too am having the same issue. 

  • Anonymous Jan 25, 2009

    exactly the same problem

  • Anonymous Jan 26, 2009

    Rented a movie it loads and I can look at all the menus while the intro is playing. If I try to play a scene selection, or try to play the actual movie, as soon as the first scene starts it stops and the player cuts off.

    Never had it happen before but this was the first BD-ROM I've tried to play. Took it back figuring it was a bad disc. The replacement did the same thing.

  • Anonymous Jan 31, 2009

    I have the same problem. The SONY S300 will play all the Blu-Ray I have that came out at the time I bought the unit. However, I noticed that with the HULK Blu-Ray I had to go into scenes to get the SONY S300 to play the movie. NOW - the SONY S300 won't play regardless of what you do. I can still play all of the first Blu-Ray movies I have but none of the current movies will play. Going to ask the geek squad at Best Buy if they know of a fix and will contact SONY!

  • Anonymous Feb 06, 2009

    Same problem. Even if a firmware fix is available, how would I upgrade my Blu Ray player? Is this a Disney problem or a Sony problem?

  • scarab23 Feb 16, 2009

    I just got Madagascar 2 and it doe steh same thing. TV sayus no signal. Now my Iron man is bugging out. :(((

  • Anonymous Feb 20, 2009

    Wont play any blu ray i have the last firmware but it doest not work, Wall-e, Batman The Dark Knight, and another one i dont remember the name. Very disappointed about this player !!

  • Anonymous Feb 22, 2009

    I have the same problem and it is not the disc. The new Madagascar 2 would not play but the same disc worked fine on a newer Blu Ray player. It has something to do with this Blu Ray not being able to handle new discs. Very poor on Sony's part

  • Anonymous Mar 07, 2009

    doen't play wall-e movie

  • Anonymous Mar 15, 2009

    Same thing here...I can play all the previews and when it gets to the menu  and I hit play, it won't do nothing.  I have the BDP-S300 SONY.  However, when I used the PS3, it played it.

  • cfritz1731 Mar 17, 2009

    I have bought the Lost series and Mamma Mia. It goes through the whole intro and then it stops! Anyone know what the problem is?

  • Anonymous Mar 28, 2009

    i have the same thing

  • gedbunting Apr 01, 2009

    i have the same problem with the new james bond film quantum of solace plays the adds wont play the film



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I have the same problem but if you wait about thirty minutes it will come on!

Posted on Mar 28, 2009

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It sounds like the disc is bad take it back to the store.

Posted on Jan 10, 2009


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You may need a firmware update, go online to Sony, contact customer support and the technical department for answers, they should be able give the information that is required to help get this problem resolved.

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kind regards and don't forget to rate us please

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