Question about Xerox Phaser 4600N Printer

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Need to reset NVRAM to factory defaults

Second time we've had a problem in the past year. First time, a Xerox service tech came out and reset the NVRAM to fix the problem. So, I'd like to try resetting the NVRAM to see if that clears the problem up this time also. So first and foremost, I'd like to find out how to reset the NVRAM on this printer. The actual problem is manifested as the printer LCD display showing "Initializing" followed by "Warming Up" and repeating that sequence forever. If the network cable is disconnected, the printer boots fine. I have cleared the printer queue, and furthermore, redirected it to a different printer to ensure no print jobs are directed to the printer's IP address. I tried several methods I found online to call up the Reset NVRAM option at the LCD control panel. None of them seem to work for this model. (Troubleshooting menu does not have the option, Up+Ok does not call up a secret menu.) Anyone happen to have an answer? Many thanks for reading, and many more for an answer!

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 624 Answers

SOURCE: Xerox Workcentre m20i - tcp/ip

Good evening niebs, The first thing I would do is eliminate the network connection as an issue. The easiest way (if you don?t have a network testing device) is disconnect the network cable from the printer and connect a laptop. Then configure the laptop using the same IP, subnet mask, gateway and DNS server IP you used in the printer and test for a good network. I would make sure I had Internet access on the laptop as well as the ability to ping. This test has the added effect of ensuring these numbers are in fact correct. If you have eliminated the network connection the next thing to check is the person who configured and maintains your network and servers. Checking with them will eliminate the possibility that they have setup the network to prevent anyone from connecting network devices without permission. By default I prevent my switches from allowing people to plug in other equipment that isn?t registered with me. That trick has saved me from a lot of problems over the years. You mentioned resetting the Network Interface Card (NIC) but I would go a step further, restore the factory settings on the entire machine and start from scratch. You might want to check with your network administrator to find out what you network switch connection speed is set to. If it?s set to auto make sure your print server is as well. If that doesn?t work try setting your print server to 10Mbps, half-duplex. I?ve had some problems in the past with auto not working correctly on print servers. If this printer is still under warrantee then I would get on the phone and contact the help desk, you might just have a lemon. Let us know how things go and please don?t forget to rate the posting.

Posted on Jan 05, 2007

  • 2072 Answers

SOURCE: reset WorkCentre 24, Xerox

In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.

Posted on Apr 03, 2008

  • 4 Answers

SOURCE: Xerox Phaser 8500

Entering Service Diagnostics without Rebooting the Printer:
This method of entering diagnostics is to allow customers to be diverted to service
diagnostics in order to perform some tests.
1. Display the Hidden Service Menu as described in "Hidden Service Menu" on
page 4-2.
2. Scroll down to Enter Diagnostics and press the OK button.
Entering Service Diagnostics by Rebooting the Printer (8400):
1.
Turn the printer power OFF.
2. Press and hold the Back and Help buttons.
3. Turn the printer power ON while continuing to hold the Back and Help buttons
for approximately 30 seconds until the Control Panel indicates Diagnostic
Menu
.
Entering Service Diagnostics by Rebooting the Printer (8500/8550):
1.
Turn the printer power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display (stops moving), press and hold the
Back and Help buttons on the Control Panel.
4. Hold both buttons until the display reads Beginning Service Mode
Initialization
. Release the buttons and the printer reboots into service mode
with the Service Diagnostics menu displayed.

Posted on May 23, 2008

  • 2072 Answers

SOURCE: Xerox Phaser 8550dt printer

That is a known problem with the 8500 phaser family.
Contact Xerox at 1-800-835-6100, They WILL replace it for free. It is a known problem.
I really believe that display is failing. very common problem.
Just tell them the display is blank when you call. But they are faulty. Very faulty.

Posted on Sep 21, 2008

  • 239 Answers

SOURCE: Xerox F116 fax drum & toner reset cards

This would be an expensive process event to try an old card when entering a used modual. The card resents the main board the the card cannot be used again.
If anything else send the cartridges back to Xerox.
If you try to experiment with a new card, and an old drum, chances are you will create new problems for the Xerox repairman to fix.

Keep a new supply of toners and drums and make sure each item has the card in the box, and do not allow the customers or casual operatiors, including Managers!!!! , to swap theses items on their own.
They are too expensive to trouble-shoot and experiment with.
Good luck.

Posted on Oct 17, 2009

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1 Answer

How set factory default xerox 7800


Solution : Reset the Printer to the Factory Defaults (Reset NVRAM) WARNING: Only use the tool when directed to by Xerox Service. All user and system settings will be lost.
  1. Select [Printer] on the Touch Screen.

    7800-printer-menu-select.png


  2. Select the [Tools] tab.
  3. Select [Setup].

    6700_touch_screen_tools_setup.png
  4. Select [Service Tools].

    7800-ts-tools-setup-service-tools.png
  5. Select [Reset NVRAM]. A confirmation screen will be displayed.

    7800-ts-tools-setup-service-tools-reset-nvram.png
  6. Select [Reset NVRAM] again.

    7800-ts-tools-setup-service-tools-reset-nvram1.png
Related Knowledge Bases:

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1 Answer

Reset fuser on Xerox phaser 7760


You don't need to reset it it. It should automatically reset with no problem you can try to clear the NVRAM . Careful because you will lose all the information you have stored in it like any IP address or specific settings. What it will do is bring the printer to"factory default settings. You can do it in "service diagnostic mode. goodluck

Feb 19, 2014 | Xerox Corporation 7760/Dn - Xerox Phaser...

1 Answer

Printer does not reset


NVRAM initialization/cold reset
NVRAM initializer sets all default variables stored in NVRAM back to factory default values or to a default ROM value, depending on the variable. It also performs a system reset.
NVRAM initializer resets the following:
! all menu settings to factory default values
! factory settings such as formatter number, page counts, factory
paper settings
To perform NVRAM initialization
1 Turn the printer off.
2 Press and hold down the GO button.
3 Turn the printer on and continue to hold the GO button for at least 20 seconds. During this process, the GO button, Attention, and Ready LEDs will each turn on.
4 Release the GO button.
5 The printer LEDs will begin cycling. The NVRAM-unit process will run until the printer is in the ready state.
Or download the service manual here ..
http://www.google.com.sa/search?site=webhp&source=hp&q=hp+laserjet+1200+printer+service+manual&oq=+HP+LaserJet+1200+Printer+service+&gs_l=hp.1.0.0j0i22i30l6.200423.206442.0.207913.10.10.0.0.0.0.763.3187.0j3j2j3j1j0j1.10.0...0.0...1c.1j2.9.hp.QNDAx6nGCA0




Apr 18, 2013 | HP LaserJet 1200 Printer

1 Answer

How can I perform an NVRAM initialization with my HP CM1015 MFP


NVRAM initialization
CAUTION NVRAM initialization will erase all network settings. Before performing NVRAM
initialization, print a Network Configuration page, which contains network-setting information.
NVRAM initialization performs the following actions:
? Resets all customer-accessible menu settings via control panel and software back to the factory
default settings
? Resets the language to the value set at the factory
? Resets the default media size to cold reset media size
? Resets the symbol set to PC-8
NOTE The following steps reset the same NVRAM locations that are reset using the
Restore Defaults option in the control panel Service menu. The following process should be
used if the MFP does not come to a Ready state and an NVRAM initialization is desired.
Use the following procedure to perform an NVRAM initialization.
1. Turn off the printer.
2. Press and hold the Right arrow and Cancel buttons simultaneously.
3. Turn on the printer.
4. When you see the message Permanent storage init, release the Right arrow and Cancel buttons.
When the NVRAM init is complete, the printer returns to the Ready state.

Aug 02, 2011 | HP LaserJet CM1015 MFP All-In-One Printer

1 Answer

How do I reset a Xerox Phaser 4500 Centreware password to factory default.. or what is the factory default password? I have on which has been changed and nobody seems to know the PW anylonger


this should restore it to default.


By default there is no username or password required to access CentreWare Internet Services. If a username and password have been configured for CentreWare Internet Services and you do not remember the username and / or password, reset the printer to factory defaults (NVRAM reset).
To reset the NVRAM, go to the front panel's Main Menu:
  1. Select Troubleshooting, then press the OK button.
  2. Select Service Tools, then press the OK button.
  3. Select Reset NVRAM, press the OK button.
  4. Select Reset NVRAM and Reset Printer NOW, then press the OK button to reset all the settings to their factory default values.


Mar 03, 2010 | Xerox Phaser 4500 Printer

1 Answer

Xerox phaser 8560 nvreset - how?


According to http://www.laserquipt.com/support/idx/42/615/article/-Reset-the-Printer-to-the-Factory-Defaults-NVRAM-Reset-.html (and it worked for me):



NOTE: Resetting NVRAM returns stored parameters in the image processor board NVRAMto their factory default values. The print count and the Adobe firmwareserial number are not affected by this reset. You can reset the PostScript NVRAM using the Service Tools menu or the Service Diagnostics menu.
To reset the printers NVRAM using the Service Tools menu:

NOTE: Print a Configuration Page before resetting NVRAM.
Pressand hold the [Up] arrow button on the Control Panel, and then press the[OK] button. This will automatically display the Service Tools menu onthe Display Screen.
  1. Press the [OK] button.
  2. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
To reset the printers NVRAM using the Control Panel:
  1. Pressthe [Up] or [Down] arrow button on the Control Panel to select[Troubleshooting] on the Display Screen, and then press the [OK]button.
  2. Press the [Up] or [Down] arrow button to select [Service Tools], and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button to select [Reset NVRAM], and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to select [Exit], and then press the [OK] button to return to the Main screen.
In answer to the clarification request, I suspect they have lost the admin password. Does that help you answer the question?

Jun 03, 2009 | Xerox Phaser 8560DN Laser Printer

1 Answer

Advice phaser 7300dn appear 10: eeprom ,help me please!


Hi,

The only thing you can do is attempt a reboot and hope for the best, otherwise call out an engineer to repair it! Or you could try and NVRAM reset but I'm not sure if that will work and be careful because you will set the machine to factory settings and may have to do a colour calibration all over again. Let me know how it goes.

Resetting all settings to default (NVRAM)
Resetting the NVRAM will reset all printer values including network, printer setup, job defaults, and color calibrations.
  1. Press the Down arrow key and scroll to Support.
  2. Press the OK key.
  3. Press the Down arrow key and scroll to Service Tools Menu.
  4. Press the OK key.
  5. Reset NVRAM will be displayed.
  6. Press the OK key.
  7. Reset NVRAM and Reset Printer NOW will be displayed.
  8. Press the OK key to reset all the settings to default.

Dec 11, 2008 | Xerox Phaser 7300DN Laser Printer

2 Answers

Reset WorkCentre 24, Xerox


In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.

Apr 03, 2008 | Xerox WorkCentre M-24 Color Copier

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Error code 11,009,46:1444 on Xerox Phaser 8500


A fault code search on Xerox's website says this is an electronics module interface fault--just doesn't say how to fix it!!

Oct 03, 2007 | Xerox Phaser 8500/DN Printer

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