Question about Epson Stylus NX515 All-In-One InkJet Printer

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Power cut when printer was shutting down

Hello! When my printer was shutting down, a power cut occured. The next day, I turned the printer On, but the following message appeared: Error (A printer error has occured. Turn off the printer, then press On button to turn on. See your documentation.) I tried to do this instruction but it didn't resolve the problem. Please, help me!!!

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  • 419 Answers

Unfortunately it's entirely possible the printer has suffered a power surge as a result of the power cut so you could have one or all of the following issues:

1. The printer mainboard may have suffered damage in which case it's game over.

2. One or more of the cartridge chips may have been "fried"... You could try removing all the cartridges, turning the printer off and then on again to see if the printer alters the message to indicate that cartridges are missing. If that works it's unlikely that 1 applies...

If the printer recognises the cartridges are missing, try inserting cartridges one at a time (closing the printhead/cartridge cover and printer lid each time to allow the printer to recognise the cartridges) and see if one or more in particular is not being recogised..

Try a new or old cartridge to see if that is recognised if necessary.

Beyond that you may be out of luck unless anyone else has any other suggestions...

Posted on Nov 30, 2012

  • maggie Nov 30, 2012

    Hi Martin :)

  • maggie Dec 01, 2012

    I tried to do what you said about the cartridges, but it didn't work. I continue receiving the same error message. I hope someone will have a solution for me...Since I don't know anything in this field, I have probably to buy a new one unfortunately. I really loved this one because it was easy to use and the cartridges were lasting for a long time. Anyways, thank you for your response. :)



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SOURCE: error code

Troubleshooting & User Manual for Epson CX9400

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SOURCE: Print error occurred. Please see documentation.

Check status monitor at your OS. Find RX620 adjusment program at Check status from the adjusment program. It is more detail. General error at display or OS status monitor can mean many posibilities error.

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SOURCE: Service Req C0302

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SOURCE: Epson Stylus dx8400 error message "a printer error has occurred"

unplug, and replug the power cord, then try to power on, after that try to open the carriage and check for any obstructions that maybe locking or obstructing the path of the printer head from moving left to right.

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Hp Photosmart Premium C309A INK SYSTEM FAILURE Oxc19a0022


When errors like this occurs, it is advised to reset the printer first before any other step(s) is taken;

Press *(star) and # (hash) together on the printer and let go.
Key 1 then2 then3
Press the right arrow key until the on screen menu shows System Configuration
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If after resetting, the error still appears, the it means the print-head assembly or white pump gear in the printer needs to be replaced. But if your printer is still under warranty , replacement will be for free by HP.

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Hello uday,

All brother laser machines have a huge spike in power usage when they power up, about 15 amps for a second or two; this is normal.

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The reason the computer shuts down is because the UPS only allows for a certain amount of electricity to go through and since the printer needs so much, the UPS cuts power to the computer.

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This can be a few possibilities. Here is a link to help you with the most common of them. HP also has a free software utility to help solve these problems.

Not listed by HP is two issues. 
#1 If your PC's USB ports are not powering down when the computer does, it will hold the printer "on" and it will error when you restart. Check for this by putting a flash drive in the USB port and power down the PC. If the light never goes out on the flash drive, then you know. This then is a motherboard issue. Try updating the Bios. It may in some cases not be fixable, if it is the MB.
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2. Unplug the power cord also from the wall outlet...
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5. Press and hold the pound (#) and six (6) buttons.
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Well, first things first I guess:

  1. Try the printer in a different outlet (other side of room, or similar, not same power Jack)
    1. If you have power here, your issue is likely the outlet, not the printer.
  2. If the power cord has an "on" LED, check to see if it is lit up while plugged in.
    1. If you have an LED with no light while it is plugged in, you are looking at a power adapter that is no longer working
  3. If there is no "on" LED to check, your next best bet is to take your printer and power cord to a store that sells printers, and ask if you can "try" a new chord before buying it. (most stores will allow this to keep customers happy)
  4. You may also want to check with the manufacturer if the chord is found to be bad, as some will send replacements free of charge.
  5. The last option is that there is an issue inside the printer. This is not likely, though it is possible. Most printers have an external power adapter that keeps any power issue outside of the printer, but I can't tell from the epson site if this printer has one or not. (It would be a black box between the plug and printer.)
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-Hope this helps.

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