Question about Suzuki 25Note Chromatic Tone Chime Set

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I have a Suzuki Tone Chimes HB 25 set. C5 sounds flat and dead relative to the set (not the piano). It's obviously a repair issue, so how can I find repair help in Lakeland, FL?

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SOURCE: I have a Suzuki tone

First inspect for mechanical damage such as cracks or dents. Do not confuse "flat" as off pitch with "dead" sound...

Get an electronic tuner and verify pitch before going further. If there is a crack, depending on the material it might be repairable. It is UNLIKELY that the pitch would be very far off as these are mechanical type resonators due to manufacturing defect. Also look for problem with the clapper...

Posted on Nov 25, 2010

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Suzuki ss-100 piano keys stick, won't play


I had an issue with my Suzuki GP-3 and I did a research and found a company called VMI Electronics (619)244-0006 they found me a technician in my area also there is a repair kit called Key Mod that fixes issues with the keys hanging low, here is the link to order it on ebay: http://www.ebay.com/itm/Key-Mod-Piano-Rod-Replacement-Kit-/190822310728?pt=LH_DefaultDomain_0&hash=item2c6de56348

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Korg C- 155 Digital Piano - Sound comes on after 15 minutes of being turned on.


All of the above answers are wrong.

First off, forget about 6ya! Sixya, fixya, scam artists all. See for example, https://tinyurl.com/ybpds4h5. Calling them for a digital piano repair would be like calling a plumber to do brain surgery.

She's asking about a KORG C-155. Not a Roland anything. Not a Technics anything. Not a Kurzweil anything. And the problem isn't about dead notes or intermittent loss of touch sensitivity, or volume issues. Her piano is dead until after a 15 minute warm-up and then plays NORMALLY! This issue just about screams, "POWER SUPPLY PROBLEM!" At least, this is the first place to begin.

For the average user, this is not a DIY project. Troubleshooting it will require an experienced technician with the proper instruments and tools at least an hour to open the unit (ker-ching!), take some measurements, identify the defective assembly or component. Then on a 25 year old unit, he would need to start hunting for replacement part(s), since KORG very likely no longer stocks parts on a unit that old.

That is probably why the typical answer from a professional would be, "save your money, and buy a new unit." Because of the parts issue, the cost of the repair will likely be in the hundreds of dollars (ker-ching!), and when it breaks down again with something else (ker-ching! ker-ching!).

I'm not saying the piano can't be fixed, but I am asserting that it can't be fixed economically by a professional who cannot afford to spend many hours on isolating a defect, hunting online for a USED replacement assembly, or a NEW component (assuming that the repair involves just one or two individual components), then actually doing the repair, and putting the unit back together, and only get paid for a fraction of the actual time involved.

Feb 10, 2012 | Korg Music

1 Answer

Some of my tone chimes feel like they are gummed up or something. The clapper head does not move freely. Any suggestions?


There are 2 hex head screws at the base of the plastic piece that holds the clapper. Unscrew them a little, and it should loosen up the head.

Sep 27, 2011 | Suzuki 25Note Chromatic Tone Chime Set

1 Answer

Need to be tuned.


Unless there is damage you should only have to clean them. Do NOT compare pitch to piano since on a piano the high notes are stretched up to 22 cents sharp and at the low end they are about 20 centts flat. If any of the tubes are cracked, it is fatal. Also do not be confused by worn or deteriorated hammers that may appear to be out of tune.

Jul 22, 2011 | Suzuki 25Note Chromatic Tone Chime Set

1 Answer

Have a number of chimes that are out of tune...would like to have 2 octaves checked and replaced or fixed, as needed... also am missing one chime... how do we go about fixing our needs?


The tuning is NOT likely to change unless: Metal tube is damaged OR there is dirt or other buildup on the tubes OR there are cracks in the tube. Procure a Korg tuner to check the pitch of these. Do NOT compare against a piano since a piano is "stretch tuned" and may be off up to 22 cents.
The Korg chromatic tuners can be bought for about $20... they are precise. If chimes are cracked, or damaged, that is usually fatal. Dirt can be cleaned.

Jun 27, 2011 | Suzuki 25Note Chromatic Tone Chime Set

3 Answers

I am trying to replace several of my Suzuki hand chimes that are so out of tune I can't really use them anymore and can't find a supplier who will sell them individually. Can you help? I need 1 G-4, 2...


Suzuki does sell individual replacements, I bought a few last year. If there are a few unusable chimes now, you can try to tune them, nothing to lose, I was able to tune 8 of ours and 2 others were too far gone and had to be replaced. They tune like a tuning fork, which is what they are. If the chime is flat, you either file the tips, in effect making the legs shorter, this must be done evenly or sustain will be affected, or, the inside of the legs near the tips can be filed, again evenly, to reduce mass. If the chime is sharp, filing is done down in the "******" area.

Apr 25, 2011 | Suzuki 25Note Chromatic Tone Chime Set

1 Answer

Tone chime E5 is out of tune and sounds flat. Have replaced the head and this did not solve the problem. What else do I need to do?


"sounds flat" ... What are you comparing this to? Pianos at that range are sharped due to stretch tuning so this would appear flat compared to the piano. Use a Korg or other brand tuner to verify. If it is flat, my educated guess is there is a crack in it. Dip it in a vegetable dye water mixture and usually cracks will show up. This is almost like Magnafluxing they use in the aircraft industry. These are likely made of aluminum and repair if cracked would be hard... one could try to have it welded and then filed down to tune it. I have done this with sleigh bells on a pipe organ, but those were brass.

Apr 20, 2011 | Suzuki 25Note Chromatic Tone Chime Set

1 Answer

E5 flat and off pitch


Inspect for damage, especially hairline cracks. Also inspect for contamination or dirt that will change the resonant frequency. AND VERIFY the tuner you are using is accurate. Do not compare to a piano which MAY be out of tune... in fact, pianos are STRETCH tuned, that is the higher notes are SHARPED and the LOW notes are FLATTED deliberately. Comparing your chimes to a piano, the E5 would appear flat. Use a good electronic tuner to verify the pitch, not a piano,

Apr 02, 2011 | Suzuki 25Note Chromatic Tone Chime Set

1 Answer

I have a Suzuki tone chime C6 that is flat sounding. Is there any way that this can be fixed?


First inspect for mechanical damage such as cracks or dents. Do not confuse "flat" as off pitch with "dead" sound...

Get an electronic tuner and verify pitch before going further. If there is a crack, depending on the material it might be repairable. It is UNLIKELY that the pitch would be very far off as these are mechanical type resonators due to manufacturing defect. Also look for problem with the clapper...

Nov 24, 2010 | Suzuki 25Note Chromatic Tone Chime Set

1 Answer

The clapper on the A#/Bb-6 and C-7 chimes are broken. The clapper head is completely gone. Where can I get a replacement part and how is it installed. I have been searching the Internet for days to no...


Frankly, I would analyze what the clappers ar made of and MAKE them yourself. If they are plastic, find suitable material and make your own. If metal, you can have a metalshop make some for you.

Finding replacements either piecemeal or individual chimes is NOT likely to happen.

Aug 09, 2010 | Suzuki 25Note Chromatic Tone Chime Set

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