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Orange flames on gas stove top

We have been getting orange topped flames on our GE gas cooktop JGP389 The gas company agent said he thought it was too high a gas pressure and adjusted the pressure coming into the stovetop which helped for awhile, but now we intermittently get orange flame again. Agent also said it could be a regulatory. What can we do? And if we need help, how do we find someone qualified?

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  • A.l. Port Dec 07, 2012

    Turns out the orange flame was due to our ionizer humidifer. After turning the humidifer off for a day, the flames turned blue again. Wish I had known this. The gas company rep was here for hours testing and changing out regulators and such without success. He also tested the CO levels on the orange flame and found it to be at completely acceptable levels. He asked a an older tech, who said it could be the humidifer. Interesting that neither the gas company nor the GE helplines, knew that this was an issue. In fact, the gas company was the one that made us concerned, reacting as if we had yellow flames, which do indicate incomplete combustion and are dangerous. Once you know to check for it, you'll find this information all over the net including:



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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 175 Answers

SOURCE: gas cook top

Most of the time when I come out for a service call with this problem, it is usually because the burner cap is not seated properly on the base. Look at the burner and make sure there are no uneven gaps. Most of the time you will have to rotate the burner cap till a notch or pin "seats" into place. Most burner caps just sit on the bases, and so they get knocked off or moved when the cooktop is cleaned or installed. Hope this helps!

Posted on Oct 31, 2006

  • 155 Answers

SOURCE: Pilot Flame is too high.

You will only need to purge air from the supply if this is newly installed or if you have recently disconnected / reconnected the main gas supply for some reason. Otherwise, you can just skip that step.

If you do need to purge the system do the following:



Fully open the largest burner and allow to run until gas is smelt.

There is no way to say exactly how long it needs to be open as this very much depends on the length of pipework feeding the appliance, but in a typical domestic installation, this shouldn't be more than about 5-10 seconds.

Hope this helps,


Posted on Mar 03, 2008

  • 876 Answers

SOURCE: GE 36" Monogram Gas Cooktop - low flame

I would have someone come out. Perhaps a gas plumber first. Gas is not something you want to fool around with yourself.

Posted on Aug 01, 2008

SOURCE: GE Profile Gas Cooktop, Model JGP975SEKSS

Buy the Burners for my 36" GE Gas cooktop.

Posted on Nov 06, 2008

  • 3361 Answers

SOURCE: Burner flame on GE 5 BURNER cooktop (JGP637) is orange

You have trash, corrosion or a mis-aligned part.
Check and repair these and you will be fine.

Posted on Feb 20, 2009

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