Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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Bit's from my machine

I live in Kununurra up north of WA, because of the damp during the wet,damp ground coffee was blocking the shoot so when i used the brush to free the grounds a piece of plastic also a rubber nozzle of some kind came out as well. Now to try and explain the parts, the plastic piece is round and is 15 mm across outside,it is 25mm long but it looks as if it has broken off. the rubber piece is 14mm across at one end and 12mm across the other end the 14mm is 16mm long and 9mm at the 12 mm end. Any help you can give would very much appreciated, All the best ted.

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  • big_eddy610 Jan 18, 2009

    Hi I am sorry I did not reply to your first answers as my computer went down and had to go in for repair. All the best Big_eddy610


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  • 223 Answers

I can help you but you need to identify the parts you need on the parts diagram. Download the diagram from Then email the list to and someone with email you back with a parts total.

You can also look at to see if you see the parts you need.


Cerini Coffee Services, Inc.

Posted on Jan 16, 2009

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When I use the filter after a previous cup and it is still wet the coffee comes out very watery and undrinkable. When the filter is dry in the morning the coffee is perfect.

I'd suggest you try tamping with a bit more pressure, watery coffee is typically the result of water getting "around" the ground coffee as opposed to getting forced through it.

Feb 16, 2014 | Breville Die Cast 800ESXL Espresso Machine

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My Coffee Gaggia Vision is grinding and the coffee is coming out very weak. The billet coming out is very wet and small. Any solutions or ideas?

see this matter causes:
Make sure there's water in the unit's water tank.

  • 2 Unscrew the shower disk from the top of the unit and rinse it. Dry the disk and screw it back in place.

  • 3 Replace the coffee grounds with properly ground beans. Coffee beans that are either too finely or too coarsely ground will adversely affect the flow of coffee from the machine.
  • 4 Make sure the coffee in the filter is not packed too firmly if the coffee isn't flowing at all. If the flow is too fast, tamp the coffee down a bit more with the tamper.
  • God bless you

    Jul 18, 2012 | Gaggia 90950 Platinum Vision Espresso...

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    When machine grinds coffee it makes winding noise but does not grind coffee, hence you get water

    This is a desgin flaw of this machine. Hapens when you use the machine over a long continous period. The water damp makes the grinder wet a it cakes up. The spring is supposed to remove the debris but does not work well. Remove beans form bean tray. Remove the bean tray (1 screw and pull the knob off). Use a vacuum cleaner to **** out the wet bean grind. Dry the wet damp area and use a tooth pick to remove the bean grind (especially around the scute). Let dry and assemble, Good luck!

    Aug 09, 2010 | Krups Small Appliances Espresso Machine

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    Will not dispense the water into the cup when the button is pushed

    I have had this issue. First, check to make sure water tank is filled and correctly in place? Try descaling it; a kit came with coffee maker. (It just removes hard water build up, it may be blocking your water flow.) If that is not the issue, pull the tray where the used pods are dropped -Is it wet? Like the coffee is pouring into this tray rather than in your cup? If so, I have removed round silver plastic piece from around coffee spout,(gentle -do not crack it) then removed and washed the black spout, I even used a toothpick once, to remove the stubborn coffee ground, Once it was cleaned - it worked perfect. If you run water from the faucet into spout it should flow smoothly. I warn you though, not sure what this does to any warranty, but don't mess with my morning coffee! If the POD tray is not wet, I would tell you not that most likely your machine is not clogged by grounds, so you may not want to take snout apart. I hope this helps.

    May 02, 2010 | Nespresso Essenza C100 Espresso...

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    Coffee beans gets ground and disposed but coffee does not come out of the spout

    The brew unit shower screen might be blocked, are the grounds wet or dry?

    Dec 13, 2009 | Saeco Incanto Classic Espresso Machine

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    Coffee not coming through with crema head after de scale?

    Is the discharge grounds wet or dry?
    If wet then clean out screens on brew unit, they might be blocked.
    If dry run descale again that might clear out the blockage.

    Oct 07, 2009 | Saeco Vienna SuperAutomatica Coffee...

    1 Answer

    The Saeco Incanto machine grinds away but no water or coffee

    Are there any grounds in discharge tray and if yes are they wet or dry?
    If they are dry then the machine has a water circuit problem. If they are wet then the brew unit is blocked or the grind settings need to be adjusted coarser.

    Jun 29, 2009 | Saeco INCANTO DELUXE Espresso Machine

    1 Answer

    Grinder starts, but doesn't wet coffe before red light comes on

    This is a duplicate, here's the answer

    I have the same problem but it's easy to fix. Turn the machine off. Open the front panel. Remove the dump box on the side. Pull the grinder unit out.

    Look at the thing you just pulled out. You'll see a little ramp going from where everything slides down from the top. That ramp gets damp and the freshly ground coffee starts sticking on it. Take your finger and wipe it off.

    Next, is kinda hard to describe. If you put your fingers inside, along the top, center edge of the machine you'll feel a ridge. It's a spring loaded door. Pull it down and clean the grounds out.

    Slap it back together and you're good to go. Only takes about a minute when you get the hang of it.

    Jan 05, 2009 | Saeco Vienna De Luxe Espresso Machine

    2 Answers

    Coffee beans will not grind

    Your machine will probably need service. The water will cause damage to the grinder burrs.  I can send you instruction on how to clean out the grinder on a Vienna if you provide me will your email address. You can email me at


    You are not the first person to do this. These problems come in at least once a week.


    Hope this helps.



    Oct 08, 2007 | Saeco Vienna De Luxe Espresso Machine

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