Question about HP Pavilion dv9830US Notebook

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I have a HP DV9830us with a NVIDIA GeForce 8600M GS GPU that is giving me a blank screen that is on.

I need to find a motherboard manual for this device that includes the NVIDIA GeForce 8600M GS information. I have read the on line posts and seen the videos about resetting the GPU with a heat gun. I want to see if there is a manual to read more about this prior to heating up the GPU.

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  • HP Master
  • 5,660 Answers

AM GLAD you posted first!

Yes; the HP pavilion dv2000 series, Pavilion dv6000 series, and Pavilion dv9000 series; all have inherent problems with indequate cooling; for the graphics chipset.

Let me explain, and you'll see what is going on. Apologizes in advance for the long read. (I guess -> I, am the manual, lol!)

Chip and Chipset are slang terms for I.C.
Integrated Circuit,

http://en.wikipedia.org/wiki/Integrated_Circuit

The I.C., or chipset for graphics; is a graphics chipset, or more properly known as the G.P.U.
Graphics Processing Unit,

http://en.wikipedia.org/wiki/GPU

The GPU you are referring to is an Nvidia GeForce 8600M GS.
A Mobile graphics chipset, (Laptop is a Mobile device. Desktop computer is not),

http://en.wikipedia.org/wiki/Comparison_of_Nvidia_graphics_processing_units#GeForce_8_.288xxx.29_series

Scroll down. GeForce 8600 GS in left column.

This is what it looks like,

http://www.ebay.com/itm/1-NEW-nVIDIA-Geforce-8600M-GS-G86-741-A2-G84M-Chip-BGA-/330632950894?pt=LH_DefaultDomain_0&hash=item4cfb42746e

Looking at the large main view, you are looking at the Top View.
The black rectangular chipset in the middle, is what the Cooling Tube's small metal plate, sits on. More on that later.

In the small views shown (2), click on the one to the Right.
The Left side again shows you Top Views, the Right side side shows Bottom views.

The Bottom has Solder Balls. The Bottom is mounted TO the motherboard.

If we compare an older Intel Pentium 4 processor, that uses a Socket 478 processor socket; we see the bottom of the Processor has Contact Pins; and the processor socket has matching socket holes.
(478 pins, 478 socket holes),

http://en.wikipedia.org/wiki/Socket_478

The graphics chipset for your HP, is mounted to the motherboard with a BGA surface mount.
Ball Grid Array.

In place of the contact pins are Solder Balls, on the bottom of the graphics chipset.
In place of the socket holes are Copper Pads, on the motherboard.
{They are also gold plated. Just like Ram Memory module ('Stick') contact pins}

Read closely;
The graphics chipset is set down onto the motherboard, with it's Solder Balls lining up on the matching Copper Pads, of the motherboard.

Heat is then applied EVENLY, at a SPECIFIC temperature, AND length of time.

This action melts the Solder Balls, and solders the graphics chipset TO the Copper Pads.
Can also be stated as solders the graphics chipset, TO the motherboard.

Due to inadequate cooling FOR the graphics chipset, the solder joints made, (Solder connections), begin to partially melt from constant overheating.

When the laptop is turned off, the solder joints then re-solidify.
This causes Cold Solder Joints, and a poor contact of graphics chipset TO motherboard.

Hence what you are seeing.

To remelt the solder joints, is to reflow them. Referred to as reflowing the graphics chipset, in this case. (Or can be said as reflowing the BGA surface mount)

THIS WILL NOT DO!
The problem will come up again!
-> Inadequate cooling for the graphics chipset.

The surface area for the graphics chipset, needs to be Increased.

Now to explain the cooling system;
The cooling system consists of a Cooling Tube, Heatsink, and Fan Assembly,

http://www.geeks.com/details.asp?invtid=434678-001

You are looking at a Bottom view. Turn it over, and it mounts on the Processor, and graphics chipset.

In the front you see the aluminum D-shaped fan housing. The fan is Black, and in the middle.

What cannot readily be seen, is the fins of the Heatsink. The Heatsink is that Black rectangular object, in the very front of the D-shaped aluminum fan housing.
The Heatsink is a small thin piece of metal, that has Tall, Thin fins, protruding from it.

At the back is the Cooling Tube. Slightly flattened copper tube, sealed on both ends, and filled with Nitrogen.
Note also the two small rectangular copper plates.

The small plate at the back, with the Y spaced mounting arms, is for the Processor. The one closest to the D-shaped aluminum fan housing, is for the graphics chipset. (Has small square blue Thermal Pad, on it)

That little rectangular copper 'bump', (Plate), is TOO small in surface area. Let's the graphics chipset overheat. POOR design.

Heat is absorbed from the Processor, and graphics chipset; by the two respective small copper plates of the Cooling Tube, that sits on them.
Heat is then absorbed by the Cooling Tube.
The Cooling Tube transfers the heat up to the Heatsink.

The fins of the Heatsink radiate the heat away.
Air flow from the Fan Assembly, helps carry the heat away from the fins, of the Heatsink.

This is what one tech has come up with. Posting for REFERENCE, and specifically; increasing the surface area of the cooling tube plate, for the graphics chipset. Not advertising for this guy,

http://www.youtube.com/watch?v=bnkQNmKauEc

I do NOT subscribe to using a Heatgun.
Why?
The heat MUST be applied EVENLY. The entire surface of the graphics chipset. Cannot be any 'cold spots'.
Outside perimeter, and inside area; must be heated the same.

The heat MUST be raised to a SPECIFIC temperature, and KEPT there for a Specific length of time.
To gauge it a special type of thermometer is used. A Heat Probe.

The chipset then NEEDS to be cooled down slowly. Otherwise 'Cold Solder Joints' will occur.

I don't even like his torch method.

{However; he has videos for the dv2000 series, dv6000 series, and dv9000 series. I have read in Comments from him, that he agrees the BGA Rework Station is the BEST method )

The PROPER method is to use a BGA Rework Station. Not something an average computer repair shop has. HP, Acer, Toshiba, Lenovo,....you name it; sends the motherboard out to a specific shop; that has a BGA Rework Station.
(Or just scraps the motherboard)

View a BGA Rework Station in action, and learn more about the BGA surface mount,

http://www.ersa.com/art-ir-pl-650-346-1472.html

Scroll down, click on the Red -
Take a few minutes to view the IR 650 demo video

Also; using an oven is d-umb. Heats ALL the chipsets, and can permanently ruin a motherboard.

Make SURE you wear an ESD wrist strap, and connect it's alligator clip to a good ground source. Your body carries Static electricity, and Static WILL fry out (Short Circuit), the delicate hardware components in a computer.

[Electro Static Discharge. Average cost is $3 to $6.
Here is but one example,

http://www.radioshack.com/product/index.jsp?productId=2103245

It isn't a piece of wire attached to your wrist. There is a metal plate in the wrist strap; that touches your wrist. That is connected to a Capacitor, then to the wire for the alligator clip.

I connect to an unpainted surface, of the metal frame of an open, empty desktop computer case.
I feel an Anti-Static Mat is unwarranted.
{Also do not want my wrist connected to the local, yokel, electric companies ground source. If you catch my drift}

You can also set a large metal serving plate (Unpainted), on the TABLE you're working on, and connect to it.
Or a large metal knickknack. (Unpainted ]

Free Service Manual,

http://www.tim.id.au/blog/tims-laptop-service-manuals/#toc-compaqhp

Scroll down to HP Pavilion dm1. (dm1 in Blue)
Go to the second line, scroll over, and click on the blue -> dv9000.

For additional questions please post in a Comment, and/or to have me clarify anything I have stated above.

Regards,
joecoolvette

Posted on Nov 26, 2012

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Posted on Jan 02, 2017

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  • 61 Answers

SOURCE: no solution found. I wonder if the solution exists

Follow the instructions at the bottom of this page for the sound card:

http://www.howtogeek.com/forum/topic/help-needed-to-find-device-drivers-for-win-xp?replies=8

for the video card: http://www.opendrivers.com/freedownload/284952/nvidia-geforce-8700m-gt-8600m-gt-8400m-gs-8400m-g-forceware-driver-176.37-windows-xp-x32-download.html

Posted on Apr 04, 2009

  • 39 Answers

SOURCE: hp pavilion dv9700t black screen with colored lines

Well the first thing I would try is to hook the computer up to an external monitor to check and see if the video controller itself is causing the problem.... If the same thing happens on the external monitor, then it's the controller hardware or the driver.... so to rule out the driver, download a different version of the driver for that card and install it. If the same thing still happens, then you should suspect the card itself, and yes, on a laptop the video card is integrated on the motherboard, so if it needs replacing, then you must swap the whole board. Hope this helps!

Posted on Apr 15, 2009

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Some laptops do have a graphics card that is mounted to the motherboard, with it's gold plated contact pins.
The pins slide into an expansion slot on a circuit board, that mounts to the motherboard.

Removable, therefore deemed may be upgradable.

Most however are like Chris stated, and are mounted to the motherboard with a BGA surface mount.

http://www.ersa.com/art-ir-pl-650-346-1472.html

Scroll down, click on the Red ->
Take a few minutes to view the IR 650 demo video. (5 minutes)

Shows you the IR 650 BGA Rework Station at work, but more importantly shows you the BGA surface mount; Solder Balls, and Copper Pads.

http://en.wikipedia.org/wiki/Ball_Grid_Array


IF, your Dell uses Integrated Graphics, the motherboard chipset is an Intel GM965 chipset,

http://en.wikipedia.org/wiki/List_of_intel_chipsets#Core_2_mobile_chipsets

Intel GMA X3100 integrated graphics.

http://en.wikipedia.org/wiki/Intel_GMA#GMA_X3100

Means the G.P.U. is integrated in the Intel GM965 motherboard chipset.

Nope. No upgrading of that baby.

IF, your motherboard chipset is an Intel PM965 chipset, it uses Discreet Graphics through a PCI Express bus,

http://en.wikipedia.org/wiki/List_of_intel_chipsets#Core_2_mobile_chipsets

Means the laptop comes with an Nvidia GeForce 8600M GT graphics chipset,

http://www.dell.com/us/en/bpi/notebooks/vostronb_1710/pd.aspx?refid=vostronb_1710&s=bpi

Here we can see the Dell Vostro 1700 series of Notebook PC's, uses a separate graphics (Video) card, (IF your laptop came with this option)

http://www.ebay.com/itm/Dell-DY445-VOSTRO-1700-INSPIRON-1720-nVidia-GeForce-8600M-GT-Video-Card-256Mb-/120955693339?pt=PCC_Video_TV_Cards&hash=item1c2985691b

The green circuit board of the Nvidia GeForce 8600M, you can barely see.
The aluminum metal plate on top of it, is attached to the copper Cooling Tube, then to the finned rectangular Heatsink.

[Heat is drawn from the graphics chipset {GPU} on the graphics card, to the large aluminum metal plate. The plate absorbs the heat, then transfers the heat to the copper Cooling Tube.

The Cooling Tube is a slightly flattened copper pipe, sealed on both ends, and filled with Nitrogen gas.
The Cooling Tube absorbs the heat from the plate, then transfers the heat up to the finned rectangular Heatsink.

The finned Heatsink absorbs the heat, then radiates it away with it's thin fins. Air flow from the Fan Assembly, helps carry away heat from the fins of the finned Heatsink ]

This is what the Nvidia GeForce 8600M looks like, not attached to the cooling assembly,

http://www.ebay.com/itm/ASUS-NVIDIA-GeForce-8600M-GT-8600mgt-512-MB-512M-DDR2-MXM-II-Graphic-Card-f-F8SV-/330701665242?pt=PCC_Video_TV_Cards&hash=item4cff5af3da

You can see plainly that this is a graphics/video card.
Four mounting holes, and gold plated contact pins on the bottom.

The actual term is graphics ADAPTER card. The Brownish/Red square you see in the middle/bottom, is the graphics chipset.

[ The actual G.P.U. or Graphics Processing Unit, is the black chipset in the middle of that brownish/red square, has Nvidia in white on it, and white characters on the bottom -
***-***-XX.
X's used because I can't read it.
The brownish/red square around the GPU is a small circuit board.

ALL GPU's have to have a small circuit board, in order to mount to the motherboard, or a graphics adapter card. Also for electrically connecting the GPU to a motherboard, or graphics adapter card.

GPU,

http://en.wikipedia.org/wiki/GPU ]

In conclusion;
1) Depends on what Intel motherboard chipset you have, right off the bat.
Intel GM965 = No
Intel PM965 = Maybe

2) Intel PM965? Then your laptop should have the above Nvidia GeForce 8600M GT, with graphics adapter card, and cooling assembly.

2A) Does that mean you can change the GeForce 8600M GT?
Maybe. You need a BGA Rework machine, and better Nvidia GeForce graphics chipset. You're talking Ka-Ching here. $$$$$$$$$$

Probably have to stay within the same Fabrication Technology in nm.
(nm = NanoMeter. 1 Billionth of a Meter)
The 8600M GT is 80nm fab technology.
So is the 8700M GT.
When you get to the 8800M GTS, it changes to 65nm.

That's the architectural size. Doesn't state all the technological features that changed with it. (80nm to 65nm)

http://en.wikipedia.org/wiki/Comparison_of_Nvidia_graphics_processing_units#GeForce_8M_.288xxxM.29_series

Means your BIOS program probably won't handle it, and doubt there is a BIOS upgrade for it.

3) Better graphics adapter card, and graphics chipset?
Again, that IMHO would only be an Nvidia GeForce 8700M GT, and NOT worth the trouble, believe me.

So that's it? No chance of upgrading your graphics? No, not so.
More information in an added Comment.

Regards,
joecoolvette

Aug 15, 2012 | Dell Vostro 1710 Laptop

1 Answer

Nvidia 8600gt 512 MB chipset is not working in my DV9700t HP pavallion laptop. Same model is not sold here so HP autorised service centre could not repair it, also this laptop was not having world wide...


The Nvidia GeForce 8600M GT chipset isn't the problem. It's the cooling system.

The cooling system is inadequate. It cannot cool the Processor, AND the Nvidia GeForce 8600M GT chipset properly.

HP knows this.

When the Nvidia GeForce 8600M GT chipset overheats, it comes loose from it's motherboard mounting.

The method of mounting the 8600M GT is connected in a BGA mount.
Ball Grid Array.

To explain:
A) Chip and Chipset are slang terms for I.C. Integrated Circuit.

http://en.wikipedia.org/wiki/Integrated_circuit

B) GPU = Graphics Processing Unit

http://en.wikipedia.org/wiki/GPU

The GPU is mounted on a small circuit board, and then the circuit board has a method of mounting to the motherboard.

With a Processor, the chipset is also mounted on a small circuit board. On the bottom of the circuit board are pins. These pins go down into socket holes in the processor socket.
(Or you have Processors with the socket holes, and the processor socket has the pins)

Instead of pins for mounting, there are round solder balls on the bottom of the small circuit board.
On the motherboard area that the circuit board is to be mounted to, there are a matching number of copper pads.
(We are talking REAL SMALL here. Copper pads about the size of a straight pin head, solder balls about twice the size of this period >. )

The circuit board with it's solder balls, is set into position on the motherboard with it's copper pads.
Heat is used to melt the solder balls, and they solder to the copper pads.

http://en.wikipedia.org/wiki/Ball_grid_array

The cooling system in the HP Pavilion dv9700t Notebook PC (Laptop) consists of a Fan/Heatsink Assembly.

The fan draws air up from the bottom, and pushes air through the fins of the Heatsink.
The Heatsink is attached to a long copper tube.
The copper tube has two flat copper plates on it.

One copper plate sits on top of the Processor's case.
The other copper plate sits on top the GPU chip.

Heat is drawn from the Processor, and from the GPU chip to the copper plates. The heat is then transferred to the copper tube, and then to the Heatsink.

It's a POOR design.

NOT having worldwide warranty? Oh?

Watch the entire video. Also states a method to fix the problem.

http://www.youtube.com/watch?v=bnkQNmKauEc

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Follow the instructions at the bottom of this page for the sound card:

http://www.howtogeek.com/forum/topic/help-needed-to-find-device-drivers-for-win-xp?replies=8

for the video card: http://www.opendrivers.com/freedownload/284952/nvidia-geforce-8700m-gt-8600m-gt-8400m-gs-8400m-g-forceware-driver-176.37-windows-xp-x32-download.html

Apr 04, 2009 | HP Pavilion dv9700t Notebook PC

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Nvidia graphics driver


Pleas download the required driver from the below link..

http://search.hp.com/query.html?lang=en&submit.x=6&submit.y=6&qt=NVIDIA+GeForce+8400M/8600M+GS+Video+Driver+for+Microsoft+XP&la=en&cc=us

hope this wil be useful. Thank you.

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You can download the required drivers from the below given link..

http://search.hp.com/query.html?lang=en&submit.x=6&submit.y=6&qt=NVIDIA+GeForce+8400M/8600M+GS+Video+Driver+for+Microsoft+XP&la=en&cc=us

Hope this will be useful. Thank you.

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I have a e-GeF0rce 8600 GTS. My computer sees a NVIDIA GeForce 6150SE N FORCE 430.0. iS THIS A PROBLEM


Hello Baldarchi,
This is normal and how ever uninstall the current driver and install latest driver from the following link:
http://cid-3a2fd42defd10b67.skydrive.live.com/self.aspx/Public/Nvidea%20video%20driver.exe
The above driver supports:
[DEV_0098] NVIDIA GeForce Go 7800 [DEV_0099] NVIDIA GeForce Go 7800 GTX [DEV_00C8] NVIDIA GeForce Go 6800 [DEV_00C9] NVIDIA GeForce Go 6800 Ultra [DEV_00CC] NVIDIA Quadro FX Go1400 [DEV_0144] NVIDIA GeForce Go 6600 [DEV_0146] NVIDIA GeForce Go 6600 TE/6200 TE [DEV_0148] NVIDIA GeForce Go 6600 [DEV_0149] NVIDIA GeForce Go 6600 GT [DEV_0164] NVIDIA GeForce Go 6200 [DEV_0166] NVIDIA GeForce Go 6400 [DEV_0167] NVIDIA GeForce Go 6200 [DEV_0168] NVIDIA GeForce Go 6400 [DEV_01D4] NVIDIA GeForce Go 7350 [DEV_01D6] NVIDIA GeForce Go 7200 [DEV_01D7] NVIDIA GeForce Go 7300 [DEV_01D8&SUBSYS_81E6104D] NVIDIA GeForce Go 7400 [DEV_01D8&SUBSYS_81EF104D] NVIDIA GeForce Go 7400 [DEV_01D8&SUBSYS_81FD104D] NVIDIA GeForce Go 7400 [DEV_01D8&SUBSYS_8205104D] NVIDIA GeForce Go 7400 [DEV_01D8&SUBSYS_820F104D] NVIDIA GeForce Go 7400 [DEV_01D8] NVIDIA GeForce Go 7400 [DEV_01DA] NVIDIA Quadro NVS 110M [DEV_01DB] NVIDIA Quadro NVS 120M [DEV_01DC] NVIDIA Quadro FX 350M [DEV_0244] NVIDIA GeForce Go 6150 [DEV_0247] NVIDIA GeForce Go 6100 [DEV_0297] NVIDIA GeForce Go 7950 GTX [DEV_0298] NVIDIA GeForce Go 7900 GS [DEV_0299&SUBSYS_309F103C] NVIDIA Quadro NVS 510M [DEV_0299] NVIDIA GeForce Go 7900 GTX [DEV_029A] NVIDIA Quadro FX 2500M [DEV_029B&SUBSYS_309F103C] NVIDIA Quadro FX 1500M [DEV_029B] NVIDIA Quadro FX 1500M [DEV_029D] NVIDIA Quadro FX 3500 [DEV_0397] NVIDIA GeForce Go 7700 [DEV_0398&SUBSYS_81EF104D] NVIDIA GeForce Go 7600 [DEV_0398&SUBSYS_81FD104D] NVIDIA GeForce Go 7600 [DEV_0398&SUBSYS_8205104D] NVIDIA GeForce Go 7600 [DEV_0398] NVIDIA GeForce Go 7600 [DEV_0399&SUBSYS_81FD104D] NVIDIA GeForce Go 7600 GT [DEV_0399&SUBSYS_8205104D] NVIDIA GeForce Go 7600 GT [DEV_0399] NVIDIA GeForce Go 7600 GT [DEV_039A] NVIDIA Quadro NVS 300M [DEV_039B] NVIDIA GeForce Go 7900 SE [DEV_0407&SUBSYS_01F11028] NVIDIA GeForce 8600M GT [DEV_0407&SUBSYS_01F21028] NVIDIA GeForce 8600M GT [DEV_0407&SUBSYS_02281028] NVIDIA GeForce 8600M GT [DEV_0407&SUBSYS_02291028] NVIDIA GeForce 8600M GT [DEV_0407&SUBSYS_022E1028] NVIDIA GeForce 8600M GT [DEV_0407] NVIDIA GeForce 8600M GT [DEV_0408] NVIDIA GeForce 8600M GTS [DEV_0409&SUBSYS_019B1028] NVIDIA GeForce 8700M GT [DEV_0409&SUBSYS_019C1028] NVIDIA GeForce 8700M GT [DEV_0409] NVIDIA GeForce 8700M GT [DEV_040B&SUBSYS_30C3103C] NVIDIA Quadro NVS 320M [DEV_040B] NVIDIA Quadro NVS 320M [DEV_040C&SUBSYS_20D917AA] NVIDIA Quadro FX 570M [DEV_040C&SUBSYS_30C5103C] NVIDIA Quadro FX 570M [DEV_040C] NVIDIA Quadro FX 570M [DEV_040D&SUBSYS_019B1028] NVIDIA Quadro FX 1600M [DEV_040D&SUBSYS_30C3103C] NVIDIA Quadro FX 1600M [DEV_040D] NVIDIA Quadro FX 1600M [DEV_0425] NVIDIA GeForce 8600M GS [DEV_0426] NVIDIA GeForce 8400M GT [DEV_0427&SUBSYS_01F11028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_01F21028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_01F31028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_02091028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_02271028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_02281028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_02291028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_022E1028] NVIDIA GeForce 8400M GS [DEV_0427&SUBSYS_9008104D] NVIDIA GeForce 8400M GS [DEV_0427] NVIDIA GeForce 8400M GS [DEV_0428&SUBSYS_9008104D] NVIDIA GeForce 8400M G [DEV_0428] NVIDIA GeForce 8400M G [DEV_0429&SUBSYS_01FE1028] NVIDIA Quadro NVS 140M [DEV_0429&SUBSYS_20D817AA] NVIDIA Quadro NVS 140M [DEV_0429] NVIDIA Quadro NVS 140M [DEV_042A] NVIDIA Quadro NVS 130M [DEV_042B&SUBSYS_01F91028] NVIDIA Quadro NVS 135M [DEV_042B&SUBSYS_01FE1028] NVIDIA Quadro NVS 135M [DEV_042B] NVIDIA Quadro NVS 135M [DEV_042D&SUBSYS_01FF1028] NVIDIA Quadro FX 360M [DEV_042D&SUBSYS_024A1028] NVIDIA Quadro FX 360M [DEV_042D&SUBSYS_024B1028] NVIDIA Quadro FX 360M [DEV_042D] NVIDIA Quadro FX 360M [DEV_0530] NVIDIA GeForce 7190M / nForce 650M [DEV_0531] NVIDIA GeForce 7150M / nForce 630M [DEV_0532] NVIDIA MCP67M [DEV_0533] NVIDIA GeForce 7000M / nForce 610M [DEV_053F] NVIDIA MCP67M

Sep 12, 2008 | Computers & Internet

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