Question about HP DeskJet 6122 InkJet Printer

1 Answer

Shared HP 6122 printer with double side print

I have a desktop that is XP SP2 and an HP6122 Deskjet print with double sided print capability. This printer is a shared printer. I just recently bought a new laptop that is Vista. Note: the two computers are networked.

I can do regular printing from the laptop, but when the print screen opens and I press the 'preferences' button, I do not get the option where I click 2 sided printing.

Prior to this new laptop, I had another laptop that was XP and everything worked fine.

I contacted HP and for them to help me it was going to be $56.00 and they wouldn't assure me that it would work.

I did go to the site and there is an alternate driver which is the Deskjet 990cse. I downloaded that to the Vista machine, but not sure I did it right, but still no luck.

The printer is working fine so I hate to get rid of it for the 6988 which also prints double-sided and maybe have the same problem with it.

Please, I need help on this, it is driving me crazy.
Judy F.

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Contributor
  • 21 Answers

The original CD shipped with your HP6122 likely was produced prior to Vista. If you used the original CD to install the HP6122 driver on your new laptop, you likely do not have the latest version of the Vista driver. If this is the case, go to the HP website and install the Vista driver that matches with your laptop op system

Perferences in XP look different than in Vista, but you should be able to find the 2-sided peference for your laptop driver by going to the Control Panel > Printers > and selecting peferences using the HP6122 icon. In some versions the 2-side preference is in the "advanced" tab. Using the "advanced" tab will likely have check boxes rather than a full setting screen as in XP, but both work the same. You should see all the 2-side features present with radio buttons to select your preference. Likewise, when printing in Vista, you can select settings different than default preferences, in which case you can change the defaults for a single document print. Again, this will look different than in XP, but you should find the 2 side feature available either as a feature tab or in the "advanced" tab.

Posted on Jul 13, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I want to print in grayscale

Try a different driver. "Add a printer" in "My Computer"/"Printers" or "Control Panel"/"Printers". The 6122 will print from the HP 920, 930, 932, 940 & 950 drivers also - (which are included with your Windows XP and Vista systems). All these drivers seem to be the same print quality in my systems.

Feb 03, 2012 | HP DeskJet 6122 InkJet Printer

1 Answer

HP 6122 nothing prints other than one or two lines of nonsense and it goes on and on one line per page

This might be a problem with the connection or corrupted file, try to cancel the print job and try again. -if your using USB connection try to unplug and replug the cable from the PC and the printer side.

Feb 11, 2011 | HP DeskJet 6122 InkJet Printer

1 Answer

Can i install the HP Deskjet 6122 on a brandnew HP Laptop with vista OS?

"Add a printer" in "My Computer"/"Printers" or "Control Panel"/"Printers". The 6122 will print from the HP 920, 930, 932, 940 & 950 drivers also - (which are included with your Windows XP and Vista systems). If you chose the 970 driver it will want a second sheet of paper to print a test page, which you can ignore and it will stop trying. All drivers seem to be the same print quality in my systems. I do not use the 970 or 6122 driver at all so I don't have an ink level monitor or any possible related potential glitch. I wet and slap stubborn old ink cartridges to un-stick dry jets. sometimes I use a small clear silicone tube to suck a bit of ink to get them started as the jet holes need priming sometimes if they are old.

Oct 10, 2009 | HP DeskJet 6122 InkJet Printer

1 Answer

Blinking teardrop light blinking

Blinking drop light on HP6122 signifies an ink cartridge is out of ink. There are two cartridges -- color (larger of two) and black (smaller of two). Blinking drop light only indicates either, but not which. HP6122 service software and print driver are available from HP website HP6122 service software has a printer maintenance utility which includes ink cartridge monitor. Use the maitenance service utility to determine which (or both) cartridge is out of ink. With cartridge replacement, printer should automatically print test page, then reset and be ready for printing from your computer. To clear printed documents from print que, open the HP6122 print que via control panel > printers > double-click on HP6122 driver to show que > select document tab > select cancel.

Mar 26, 2009 | HP DeskJet 6122 InkJet Printer

1 Answer

HP Deskjet 6122 print job queues but does not print

The printer issue is the "setup.ini" file.(notepad file) You have to add an entry for Windows XP under [SupportOS] list. You also have to add a file, and edit the hpf6122p.inf file to reflect the added file. Please contact me at:

Mar 18, 2009 | HP DeskJet 6122 InkJet Printer

1 Answer

Color is wrong

Have you tried replacing the cartridges? Some programs such as Adobe Reader will generate a "black" equivalent from the color cartridge. In this case, if the color cartridge is low in red, the outcome will be blue. This would signify that the color cartridge needs to be replaced. HP supplied a utility program for the HP6122 to detect and report ink levels. If you have this utility, check the levels. The utility will only work if the computer is directly connected to the printer -- not thru a print server. If you don't have the utility, you should be able to get it at the HP website

You might find that both the black and the color cartridges are out of ink. Some print drivers can detect when the black cartridge is empty, then attempts to print a black equivalent using the color cartridge.

Mar 16, 2009 | HP DeskJet 6122 InkJet Printer

1 Answer

I have an HP 6122 Printer that has problems printing in black. There are streaks and gaps in the print. I went to the self-help and they state to run a program from the Tool Box. I do not have this...

The original CD for this printer includes maintenance and utilities programs. If you do not have the original CD, you should be able to access the HP6122 maintenance and utilities programs online at the HP service website
Select the full-feature version of the driver package. This kind of software generally is available free of charge from HP, but might require a small fee if you need the CD itself.

Within the HP6122 printer utilities are head-aligment and head-cleaning routines. One or both may be required to solve -- most likely head cleaning is required. Might require more than one cleaning event. Once clean, you can also print a test graphic from the printer utilities that does a good job of testing all colors and black.

Jan 21, 2009 | HP DeskJet 6122 InkJet Printer

3 Answers

Hp deskjet 6122 printer

If you have Windows Vista, the driver is built in. If you have XP you can download it from:

If you have Win9x you can try to do a web search for file 6122_enu_win9x_me.exe or try:

Jul 16, 2008 | HP DeskJet 6122 InkJet Printer

2 Answers

Interfacing HP Deskjet 6122 to laptop

one u cant because this pesific printer unfortunatly isnt wifi... :'(
i checked and second not many are like that and it would be great to have one like that though

Jun 22, 2008 | HP DeskJet 6122 InkJet Printer

1 Answer


This can be caused by an encoder strip that has become fogged with ink aerosol.

To clean the encoder strip follow the instructions here.

Pay careful attention to the cautions as the encoder strip is fragile and can be easily damaged if mishandled.

Bob Headrick, Microsoft MVP Printing/Imaging

Mar 30, 2008 | HP DeskJet 6122 InkJet Printer

Not finding what you are looking for?
HP DeskJet 6122 InkJet Printer Logo

92 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides