Question about Toshiba Computers & Internet
Don't know what Operating System you are using, but go to Device Manager.
[Win XP: Start > Right-click on My Computer > Properties > Hardware tab > Device Manager
Win Vista/ Win 7:
Windows logo button > Right -click on Computer > Properties > Hardware tab > Device Manager ]
In Device Manager click on the + sign next to DVD/CD-ROM drives.
Right-click on the Name of the optical drive. (CD/DVD drive)
Left-click on -> Uninstall.
A Microsoft 'Squawk Box' will come up, "Warning you are about to uninstall this device"
It is OK. Click on OK.
Close all windows, go back to your desktop screen.
Restart your computer.
[WinXP: Start > Turn Off Computer > Restart
Win Vista/Win 7: Windows logo button > Restart ]
When Windows FULLY loads you will see a pop-up out of the system tray, "Found new hardware device", and perhaps another one, "Found XXXX CD/DVD-ROM drive"
(XXXX being the manufacturer name)
Ya gotta love Windoze. Looses the address to drivers.
[Driver: Small piece of software that allows the Operating System to communicate with a device.
Optical drive is the device, do not know what Windows O/S you are using ]
If that doesn't do it suggest start looking for a replacement optical drive. An optical drive is a mechanical device. As such it has a 'Life Cycle'. Yours may be at the end of it's.
[ALL power removed. AC adapter (Charger), and Battery.
Turn laptop over. There is usually one screw on the bottom to remove, then the optical drive can be slid out. Need exact info post the laptop manufacturer, and model number. Model number is on the Bottom of the laptop. Product Number (P/N) for HP, and Compaq; in white Service Tag on bottom ]
Posted on Nov 26, 2012
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Posted on Jan 02, 2017
SOURCE: CD rom can't read CD XP
TAKE THE CD-ROM DRIVE OUT AND REBOOT THE SYSTEM. WHEN THE SYSTEM ARRIVES AT THE GUI SCREEN, GO TO SETTINGS FROM THE START MENU, MAKE SURE THAT IT HAS BEEN REMOVED FROM THE SYSTEM DEVICE MANAGER OR AT LEASE DISABLED. REBOOT SYSTEM AGAIN. CHECK MY COMPUTER ICON TO SEE IF IT IS MISSING. IF IT IS GOOD. NEXT PHYSICALLY REINSTALL THE DEVICE AS THOUGH IT IS A NEW DEVICE. REBOOT THE SYSTEM LET THE OPERATING SYSTEM DETECT THE DEVICE AND INSTALL THE SOFTWARE FOR IT. GO BACK TO MY COMPUTER AND SEE IF IT IS BACK IN THE CONFIGURATION. IF IT IS GOOD. OPEN CD ROM DRIVE PLACE THE DISK YOU ARE TRYING TO READ AND SEE IF IT DOES. IF IT DOES GOOD IF IT DOESN'T THEN YOU CD ROM IS BAD AND YOU NEED TO REPLACE IT.
Posted on Aug 15, 2008
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