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I plug in the earphones and i cant get half of the music or sound

Its a black mp4 touch screen
has outside speekers and they work fine but if i plug in my earphones i have problems with every earphone i try but my outsid speeker & plug in speaker works fine. what can i do!!!!!!!!!!!!!!!!!!!!

ps it has a warinty but im not sure ware to send it to get it fixed for free

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  • 30 Answers

Your problem sounds like the male end of the earphones is not making a complete with the mp4 player. Make sure the connection is tight

Posted on Jan 10, 2009

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Posted on Jan 02, 2017

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now the problem you have is that the cost of getting this part fixed would cost a lot more than buying a new mp4 player.

the cheapest place to try and get this fixed is a tv repair shop, tell them exactly what the problem is so they dont have to test it and see how much they will charge you to resolder the earphone socket back in place properly.

that would be the cheapest option and could possibly get it working again if they will do the work for you

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Hi alot of people have had this problem but as you didnt buy it new then you cant send it back to them as they would have repaired this for free if it was you who brought it.
It points to one of two problems as you say some of the keys are not working also then this could be a sign that the mp4 has got damp or wet at some stage causing the terminals to corrode this could be solved by removing the case and cleaning the contacts behind the buttons.
Taking it apart isnt easy and you could easily destroy it completely as for the ear phones not working i know you said it works fine in a different device but it is still worth buying a cheap set of ear phones just to bw 100% sure as they only cost pennys nowadays.
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