Question about KitchenAid Architect KBRA20EMSS Bottom Freezer Refrigerator

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Ice maker continualy runs even when ice tray is full

The ice maker will make ice when we empty the tray - runs every 2 minutes - hums for 15 seconds, then shuts off 24/7.

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  • mel_gillen Jan 11, 2009

    The water valve for the ice maker is what runs every couple of minutes. The machine is producing ice as normal, but this occurs even when the ice tray is full. It's not filling with water because it's already full with water. It's just operating when it shouldn't be. Thanks!

  • Ron Coons
    Ron Coons May 11, 2010

    ???? the ice maker continiusly cylces every 2 mins??? it takes 2.5 hours to normally cycle. when its "humming", isit ifilling with water???

  • Anonymous Mar 17, 2014

    how do i proper place ice tray in ice maker

  • Anonymous Mar 31, 2014

    ice maker does not shut off



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Theres aproblem here, I dontquestion that your hearing something operating, but if the valve is being activated, its going to fill with water( thats what it does!) so if your not geting water every few minutes something else is"buzzing"i would look elsewhere fro your problem doesnt sound like the valve

Posted on Jan 11, 2009


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1 Answer

How do I run diagnostics on a Frigidaire Gallery Refrigerator

Ice Maker (Flex Tray Fresh Food Compartment)
The Ice Maker must be turned on before entering the
Service Mode. Check the 'ice off' indicator on the User
Interface to verify that the ice maker is in on.
Diagnostic Service Mode Activation
Express-Select ™
To activate the Ice Maker Service Diagnostic Mode,
press and hold fresh food and freezer up (?)
simultaneously for up to ten (10) seconds.
Pro-Select ™
To activate the Ice Maker Service Diagnostic Mode, press
and hold 'options' and 'power on-off' simultaneously for
up to ten (10) seconds.
Activation of Ice Maker Service Diagnostic Mode
automatically turns off all Ice Maker Control PCBA
outputs. The compressor runs at fixed speed of 4500
rpm and the condenser fan turns on until Service Mode
is deactivated. The damper is closed and the fresh food
and freezer lights are enabled as well as the alarm audio.
Defrost of the main system is not allowed.
Express-Select ™
To exit service mode, press and hold fresh food (?) for
up to 10 seconds.
Pro-Select ™
To exit service mode, press and hold the (+) key for up
to 10 seconds.
Service mode is also automatically deactivated after 5
minutes of no key entries (that includes Communication
Lost). All outputs are turned Off. Previously selected
main system and ice maker operational modes are
To actuate an ice maker load of the selected test step
(turn on or off), use 'power on-off' on the user interface.
To step to the next ice maker sequential test, press fresh
food (?) or '+' on the LCD screen. To step back to the
previous ice maker sequential test, press fresh food (?)
or '-' on the LCD screen. The selected test number will
be displayed on the fresh food display.
After pushing 'power on-off' to start automatic test
or turn on the load, the ice maker control will display
the test result on the freezer two digit display. When
waiting for the test to be automatically performed and
the result displayed, the test number (test ID) will flash
on/off. After the automatic test is completed the test
result will be displayed as "P" - pass, or "F" - Fail.
For an interactive test, the technician manually activates
the load using 'power on-off' and physically verifies the
system response. Pressing 'power on-off' again turns
the load off. The freezer display shows the current or
expected state of the load. During the load transition
the fresh food display flashes the test ID. After the last
test step in the ice maker test sequence is completed,
the next advancing action will scroll back around to the
first ice maker test. Stepping back from the first test, will
scroll the test sequence backwards to the last test in the
Note: The only test that the test number will flash during
the test is the bail arm test.
Note: If you advance to another test before the present
test is completed the ice maker will continue to run until
the tray reaches the home position before the next test
will start.
Service Diagnostic Mode Test
Test 52C: Ice maker Thermistor Test.
The current Thermistor temperature is displayed on
Freezer display when the test is started. It will show the
temperature at the ice maker if the thermistor is good.
A "OP" will be displayed for open and "SH" for in short
circuit condition of the ice maker thermistor.
Test 55C: Water Valve Test
NOTE: Prior to initiating this test, verify that the ice tray
is empty. If not, empty the ice tray to prevent water
from overflowing into the ice bucket. To empty the ice
tray, remove the ice bin, place catch pan under the ice
tray and initiate test 63C. The tray will twist and empty.
Touch 'power on-off' to start the test. The lower control
board will turn on the green and brown water solenoid
valves for a duration of 4.6 seconds if set for small cubes,
5.8 seconds if set for medium cubes or 7.0 seconds if set
for large cubes. Additional 'power on-off' activations are
ignored. If you want to re-run the test you will need to
advance to another test and then go back after you drain
the water out of th

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Igloo countertop ice machine says tray is full when empty and will not make ice

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Samsung RF265 no longer makes ice. What might be wrong?

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Hi orangebomber, I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?

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These fridges are renowned for this problem & even Samsung seem to not know the answer. BUT I DO & WILL SHARE.

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There is this thing called fuzzy logic & these ice makers need to know you are using lots of ice, so as to make more.

I found that emptying a near full ice tray into a plastic bag & putting this bag in the freezer, the ice maker would not necessarily make more ice! If it did it was very little.

A few days of this & I decided to operate the ice discharger motor for like a minute & a half when the ice tray was empty.

Within 10 minutes one could hear water being loaded into the ice cube maker. Some time later the cubes being dropped into the tray & the filling/discharging process repeated, until next morning the tray was near full again.

In summer [like now, with our very hot 30*-38*C [90*-100*F] weather] I do this, all the time, so as to ensure we always have plenty of ice. Works everytime.

Away for an extended period, as we are often the tray will fill then no more [or turning off the ice maker while away] & the ice maker won't get back on track until you do the above.

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2 Answers

Ice maker is not working but water dispenser is.

Try the following check:

First make sure that the temperature in the freezer is 5 degrees or below.


Unplug the fridge and then plug it back in.

If the compressor is running when you unplug it make sure that you wait 15 minutes before you plug it back in.

You will then have 60 second to open the freezer door and 2 second to view the LED output code.

Ice maker check 3 pulses pause 3 pulses

Optics receiver 4 pulses pause 4 pulses.

Optics emitter and receiver 2 pulses pause 2 pulses.

All good 5 seconds on

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