Question about HP OfficeJet t65xi All-In-One InkJet Printer

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Error message in officejet t65xi reads; wrong cartridge.

Have been using the same type color cartridges. the last color cartridge installed was working fine, then the printer began to beep and error message read; wrong cartridge. With old out of ink cartridge the printer does not beep or give error message. Do ink cartridges just stop working properly or is it the printer.

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  • weldonab Jan 10, 2009

    Appreciate reply.

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It's a bad cartridge.

Posted on Jan 10, 2009

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3 Answers

Error message, cartridge error "cartridge


I'm not sure what ou mean by fairly new. Is it a color cartridge and have you been printing photographs? Is it an HP cartridge or a generic brand? Cartridges are used up very fast if you are printing photos. I print a lot of photos and have found that although they cost more, the cartridges made for each particular printer usually last longer and do a better job. Are the cartridge lights blinking, as they do when yo have low ink?

It could also be a problem with the cartridge. Try removing the cartridge and very carefully use a damp paper towel to gently clean the printer head of the cartridge. Do you get any ink when you do this? If you do, try putting the cartridge carefully back into place. Check the socket where the cartridge goes when you do this. Does everything seem to be in order?

Do a power reset (turn the printer off with the off button, unplug it for a full minute, then plug it back into the wall socket.) turn the printer back on. If you still have the message,
go to this site http://h10025.www1.hp.com/ewfrf/wc/product?product=1119598&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20â

You will find a video here for your printer as well as frequently asked questions, a manual download, etc.

Good luck to you.

Jan 11, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

HP Officejet 4355 All-in-One.Cartridge error.installation of new black hp 27 cartridge returns error message of wrong cartridge type for machine.generic new cartridge gave same result.tricolour 22 produces...


Check to see if the installed cartridge is the correct one for the printer. if the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.

Have a nice day and do not forget to rate please...!

Feb 03, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Error message: Incorrect Printer cartridge, when


the printer scan whatever been placed for it, so if you place a color it will read color and so on…now the printer read that the b lack cartridge is wrong according to your investigations, then the issue is between the ink cartridge and the printer scanner, so take out the black ink cartridge and do the followings, remove any type of materials that may cover the ink tank and make sure that he vent hole is clear, put the ink back after doing the same to the color and cleaning the inside housing, then use the software for self cleaning and alignment..
Let me know how this worked for you and please do not forget to rate my service so we are able to improve on it. The rating as follows 1 the service was not related to the post. 2 the service was related but not did not help at all. 3 the service was to the point and somewhat complete. 4 the service was excellent and to the point.

Sep 29, 2009 | HP OfficeJet V40 All-In-One InkJet Printer

3 Answers

HP J4500 color cartridge error


Take the cartridge out and clean the contacts off with something (ie: pencil eraser, your thumb...) That worked for me! I couldn't find a solution anywhere even after chatting with online tech support from HP. Quick and painless! I hope this helps...

May 31, 2009 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

Print cartridge problem : [Tri- color]


Printer display says: Print cartridge problem : [Tri-Color]. Refer to device documentation to troubleshoot. I can find nothing in the 'device documentation' to help me.

Apr 03, 2009 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

HP Officejet 5510 error "Remove & check color cartridge


Re: OfficeJet 6310 Tricolor (93/95) Cartridge Stops Working After Replacing B/W (92) CartridgeOptions

04-26-201210:27 PM
1. Remove all cartridges and turn off printer
2. Unplug printer and wait one minute
3. hold down # and 9 while plugging power cord back in.
4. Wait a few seconds, then press the power button.
5. Display should read "Full Null Reset"
6 Only install color cartridge. Close cover
7. Wait for machine to ask for black cartridge, then open cover and install black cartridge.
8. Close cover
9. Alignment page should be printed automatically.

Mar 16, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Remove and check color cartridge


the internal circuit of the printer which connects the colour cartridge is gone faulty so this error.that internal circuit needs replaCEMENT.thanks

Dec 11, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

I just installed a new black ink. The error message keeps on saying wrong color cartridge installed. I replaced with the correct one for my officejet v40. Black 15.


did you try changing the color cartridge too? I had problems with ink cartridges that were not HP cartridges.( not made by HP but some other co.)

Dec 05, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

"remove and check cartridge" error message


http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=buu02180&cc=in&lc=en&dlc=en

I resolved the "remove and check cartridge" issue after reading the instructions at the above address. Most importantly, I replaced both cartridges and the problem was resolved.
The color cartridge appeared to be the issue. It had been in for months and used infrequently.

May 30, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HP OfficeJet G85


If its not recognizing the cartridge you probably need to go inside and clean the contacts. Best thing to use is ordinary rubbing alcohol but you should also get a can of dry air from best buy or similar place to blow out any areas you can reach. If you need instructions on how to take the machine apart email me at sanglemyer36@yahoo.com

Feb 19, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

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