Question about Acer Aspire 5500 5570-2609 Laptop

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Unable to access my personnal settings using XP

I start up the laptop using XP, ,I then recieve a message "application has generated an exception that could not be handled" process 1d= 0x45c (1116), thread id=0x460 (1120).

It then offers me the choice of OK to terminate or cancel to debug.

Pressing either option I then see "loading your personnal settings" it then immediatlely goes into "closing your netwiork seetings" and goes back to the orignal password screen , I can't get past this loop of messages!

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  • UR_FAV_GEEK May 11, 2010

    Try booting the computer to "Safe mode with networking " by pressing F8 after POST.

    Are you able to get into the selected user profile.

    If not, try selecting VGA Mode entry by pressing F8 after power ON

    Are you able to login ?



  • Jarish Castañeda
    Jarish Castañeda May 11, 2010

    Hi, can you run your pc into a safe mode? you can try using system restore.


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This sounds like a virus. Probably try running a virus scan with your virus removal software, if you dont have one download AVG - http://free.avg.com/ this is a free version of the software. Hope I helped.

iSpearz.

Posted on Jan 19, 2009

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