Question about Kohler K-9511-BN MasterShower Shower Arm & Diverter - Brushed Nickel

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Kohler K-9511-BN MasterShower Shower Arm & Diverter Doesn't Work

I have a stall shower with a Kohler K-9511-BN MasterShower Shower Arm & Diverter. It is fairly new but has only worked intermittently. Now, when I turn on the water, it trickles out of the shower head. When I pull the diverter knob, the handheld shower works fine. What do I need to do to make the shower head work?

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  • baggins96 Jan 17, 2009

    Thank you for your help. You were correct, the plumber's putty had clogged the shower head. I also removed the diverter housing and found the screw inside the housing had loosened, thereby causing issues with the diverter. The shower works better than ever now.

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  • 73 Answers

As a helpful hint , on these models, When installed some plumbers or home owners use plumbers putty to seal the threads and in some cases tape.
Most of the time the putty or tape gets pushed through the system if too much was used.
Check by removing the shower head and testing the pressure and blowing anything else through, then checking the head itself for foreign objects.
Kohler has a cleaning and care page on thier web site if it needs cleaned.

Posted on Jan 17, 2009

  • Jon B
    Jon B Jan 17, 2009

    awesome!!

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Posted on Jan 02, 2017

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http://www.homedepot.com/catalog/pdfimages/5d/5d085947-93ec-433f-8f59-c8a23d2eb5ff.pdf

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