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Having trouble loading Blue ray discs on my memorex MBBD2511

My MVBD2511 blue ray player has trouble loading some of my blue ray movies. I got it to load one movie the first time I got it but since than it wont load. The disc symbol just keeps spinning.

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A common fault is dirt on the laser lens. The unit would have to be taken apart to properly clean the lens surface. It is also possible that the laser may be failing, or the laser pre-amp processor is failing, and or there is a laser alignment fault.

You will have to send the unit in for service to correct the fault. If it is out of warranty it may not pay to service it.

Jerry G.

Posted on Jan 10, 2009

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1 Answer

Blue ray movie will not load


Hello there,

If your player refuses to load a blue ray disc, then it seems that the lens is weak and cannot play a disc of such high quality. The strength it requires to play a normal DVD disc a CDs are different, if it gets weak, it will be able to play your normal DVD disc and CDs, but wont be able to play a blue ray disc.

You will have to replace the laser/lens with a new one. To replace the lens:
  1. Get a screwdriver and a replacement lens,
  2. Unplug the player,
  3. Unscrew the screws that are around the player,
  4. Take off the top cover,
  5. You will have direct access to the laser/lens, then you disconnect it from the ribbon that its connected to,
  6. Then you replace it with a new one,
  7. Then reverse the process to reassemble it back together.
That should do the job for you.

Take care and good luck.

Note: If you are not familiar with such technical activity, i will advice you seek the assistance of a technician.

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You are right about Memorex. Their support stinks but I was able to find a firmware upgrade posted 12/08. Go to this link to download the upgrade and best of luck!
Greg

http://www.memorex.com/support/support_product_detail.php?scc=1&fid=50113&pid=50719&cid=55

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