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Bad Pool Caller message??

I got a blue screen with the message that windows was being shut down and Bad Pool Caller. The message goes on to suggest removing anything new however nothing new has been installed. It ends with the message ''beginning dump of physical memory.''
When rebooting the screen returns but automatically shuts the computer down after a short time. I have a Dell Inspiron/Windows XP
Any help is much appreciated!!

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  • Andrew Podner May 11, 2010

    can you boot into safe mode (F8 when when windows begins to start up)

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BAD_POOL_CALLER is a stop error message that is caused because of problems with the memory management.

There is a list of more than thirty such causes that can give you this error message. If the stop error is consistent every time the system is rebooted, the following method will be effective in solving the problem:
* The hardware and RAM should be checked initially.
* Boot the system once again using the OS setup CD, or use a boot setup that has a GUI like BartPE.
* With RunScanner it is possible to use a memory test tool.
* Select a single account
* If all the accounts open then the system registry hive might be the problem.
* Locate the hive damaged and rename it, do not delete it.
* Create another hive from the backup or from the restore point.
* Initially uses the latest one and keep checking the restore points that come later.
* Avoiding harvesting any replacement hives from the hard drive booted Windows.
* After which compare the hives for differences.

This is one of the ways of fixing BAD_POOL_CALLER errors. Another method is to reinstall the OS but occasionally shows a disk read error or an error on the same lines. Switching the computer off for a minute or more and then switching it on can solve it since the error is only a slight glitch in the system operation.
The BAD_POOL_CALLER is seen for the first time after installing a hardware or software it is recommended that the computer be restarted. If it doesn’t solve the problem, the installation of the hardware or software should be checked for corrections. If the problem persists the installed hardware and software should be disabled, and the BIOS memory options like caching or shadowing should be disabled too.
The safe mode can be used as well to remove or stop components.
To enable the safe mode just press F8 when the machine is being restarted and select it from the Advance Startup options and correct the problem. The installation of the graphics card is another reason the BAD_POOL_CALLER error shows up. A simple reinstallation of the driver can solve the problem.
Microsoft has also acknowledged that the BAD_POOL_CALLER Stop 0xC2 error pops up when trying to print a document that contains a corrupt font.
A hot fix is available at www.support.microsoft.com

Posted on Jan 10, 2009

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http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00372711#N182

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