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Yeah, I had that problem too. I thought my phone was broken. -_- My old phone from Verizon is like 4 years old and I JUST got my enV3. On my old phone, I'd have to set the alarm's ringtone to "no ring." But, on my enV3, "no ring" literally means NO ring, no vibration, no notification, no nothing. On the enV3, in order to set your alarm clock to vibration mode, all you have to do is make sure you "master volume" is in vibration mode, but you have to set your alarm's ringtone to something other than "no ring."
The issue is the charger port on the ENV2 breaks fairly easily. The first step is to contact your carrier to see if it is covered under warranty. If it is, great get it replaced.
If not, you have 3 options:
1. you can get the charging port repaired. The cost is about 50 dollars. 2. you can get a new phone. cost ??? 3. you can get an external battery charger to charger battery separate from phone. cost about 25 dollars. check out the following link for ones that are available on ebay. LG VX9100 ENV2 External Battery Chargers
I just "personalised" the outdoor profile to set the message alert to silent, while still keeping the ring volume on high. I also picked the divert call option so the phone doesn't ring. So I just change the phone profile before I go to sleep and divert my calls. Kind of an awkward solution..I'm considering getting an alarm clock or just using my old phone's alarm clock