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Your operating system shouldn't need a new driver for that. CD drives are recognized configured automatically. You can try cleaning the laser lens on the CD Drive with a CD/DVD laser lens cleaning kit. If that doesn't work then you'll need to replace the drive.
I suggest you try a better program. It is possible there is something wrong with your drive, but this sounds more like a silly software problem. If you are SURE you have a drive capable of burning, then try this free program. I have a blu ray player, it stopped working with most bluray discs. Found that I needed to update the firmware, but my Windows software couldn't burn an .iso disc. This software can do anything you need. http://cdburnerxp.se/download.php
It is free and works beautifully. I was able to download the program, burn an .iso disc and update my bluray player in minutes.
I had same problem with Samsung media studio not recognizing MP3 player. Here is how I fixed it. With the MP3 plugged in, I had to go into System/ Hardware/Device Manager and find the S3 driver under "Windows portable Media" and uninstall it. Then unplug and replug the S3 into the usb so that driver gets reinstalled.
Then I decided windows media player and samsung media studio are unnecessary for transferring music files to MP3 player.
Instead I go into Portable Media Devices from the control panel and just treat the MP3 player like a usb device. I copy folders of music and songs into the Music folder on the MP3. For me this is way easier than the Samsung music studio or Windows Media player.
In order to reinstall the firmware, you have to go to the Philips website and change to the correct country code - a GoGear which ends in /00 was not designed for the United States, so you will have to go to the right country page, get THAT Philips Device Manager first. If the Device Manager does not recognize the player, connect the player to the computer (while the player is in the OFF position) while holding in the volume + button. Continue holding the vol + button for 5-15 seconds until a window pops up on the computer screen that says Found New Hardware Wizard. Follow the directions and it will lead you to do a Repair in the Philips Device Manager.
If you do not have any important data on teh computer and you computer was purchased after september 2008 you can try the factory restore. NOTE : DOING A REINSTALLATION OR FACTORY RESTORE WILL WIPE OUT ALL DATA AND APPLICATIONS YOU HAVE PUT ON THE SYSTEM.
To do a factory restore follow these steps.
Please power on the system and as soon as you see the Dell logo hold down the CTRL button and hit the F11 button 3 - 4 times. This will bring up the restore options. Hit Restore and follow the positive prompts on the screen.
If it does not work try a reinstalling from the CD.
Follow these steps to do a reinstallation from the CDs.
1. Load the XP CD in the top CD drive and restart. 2. Press F12 as soon as you see Dell Logo. 3. You will get the Boot Device Menu. Select IDE CD-ROM hit enter. 4. When you get the message “Press any key to boot from CD” hit enter immediately. 5. Windows XP Setup screen will appear loading files. 6. When the screen “Welcome to windows” appears. 7. Press ENTER . 8. Press F8 for license screen agreement. 9. Press ESC to install a fresh copy of windows. 10.Select the partition which says C:. 11.Press D to delete, press ENTER and L to confirm. 12.Highlight the Unpartitioned space hit ENTER. 13.Select “Format the Partition using NTFS file system” hit enter. 14. The setup will format the drive and then copy files and restart.
15. After the installation is complete you need to install the drivers and applcations back on the system.
I had the same problem...here is what you have to do, YOU WILL NEED someone with a windows operating system who has windows media player 9 or higher, because these players recognize yp-u3 and you can write into their SYSTEM folder! fist of all save all your files from the mp3 because you will delete them!
2) unzipp it: there are two files with extensions: .ROM and .RSC
now you have tt go to your friend who has the above described windows op. system. if you connect the mp3 player if you open my computer you will see the mp3 player appear as portable device or something like that...find the system folder.
Copy the .ROM first inside the SYStem folder
remove safely your mp3
restart your mp3
it will say something like the firmware is being installed..than it will start
put it back into the computer
copy the .RSC file into the SYSTEM folder...this is the resource file
now remove it safely again
restart it. it will update the resource file.
now go in the menu of the mo3 to settings .. system .. format. this will clean up the memory.
now the mac will recognize your mp3 but you will not be able to copy files, without this program: http://www.wentnet.com/projects/xnjb/download.html
NOw you are done. it works for me perfectly...mac os x leopard, macbook.
Try physically removing the player and fire up the laptop. Power down the laptop, replace the player and power back up. If that doesn't help, see if BIOS recognizes it. If that doesn't work, get back to me. Ron-