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The printer requires both cartridges to have ink before the printer will initialize and operational. Even if you are only printing black and white both cartridge have to contain ink or the printer will error out. This is standard on all ink jet printers from every manufacturer. You will have to get ink before you can print.
I have the same problem. Everything on the printer is working just fine. It'll do a test page just fine, so everything's working right. The %$^ thing just won't print. It makes noise like it's printing when you give it a print job, but it spits out blank pages.
Make sure the problem isnt with the PC, print a document but dont send it to the printer, print it to a document(it will be listed as shown here) If the document contains the text/pictures you wanted to print then the job is spooling properly. Make sure your printer drivers are up to date by downloading the latest from HP Customer Care. Also try copying what you want or screen shotting it and pasting it into word or another program like paint or notepad.
the printer is fine its the computer that you are printing from that is giving the wronge information. try reinstalling it onto that computer. and check that the background on the word documents are not black on print prevew first. or you have not chosen on the program you are printing from there is not a background colour that needs sending to the back.