Question about Whirlpool Duet GHW9150P Front Load Washer

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Panel reads f11

I have used the reset  and it works. The problem returns every couple of loads.

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F 11 means

Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

This is what to check.

  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness
Good Luck and Please Rate FixYa!

Posted on Jan 10, 2009


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Posted on Jan 02, 2017


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Where is the reset button

If you mean how do you return to factory condition, press F11 just before it boots and follow the prompts.

Recovering your computer without recovery discs
Creating recovery discs (or USB storage device solution)
Ordering recovery discs from HP in the United States and Canada
Finding recovery discs from other Web sites
Contacting Support
HP recovery discs can be used to return a computer's software configuration to its original condition. HP provides a recovery solution on the hard drive, but it is still a good idea to keep recovery discs stored in a safe place in the event of a hard drive failure. Use the sections in this document to obtain a recovery solution that works best for you.
NOTE:HP computers designed for commercial use, such as Workstations or Pro series, use "Operating System" or "HP Restore Plus" DVDs. To order these types of discs, go to the HP Replacement Part Store . Recovering your computer without recovery discs You may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.
To do a software recovery from the hard drive, turn on the computer and repeatedly press the F11 key until "Windows is loading files..." displays on the screen. If your computer originally came with Windows XP or earlier, press F10 to enter recovery instead of F11.
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  • Dec 21, 2013 | HP Pavilion dv6000z Notebook

    1 Answer

    My HP Laptop Wont Reset To Factory Settings if I Use F11

    The F11 trick does not work for every laptop, browse the web to make sure your specific computer is even capable of its execution.

    Aug 11, 2012 | HP Computers & Internet

    1 Answer

    My Whirlpool GHW9100L was tripping out with a F11 error during the rinse/spin cycle as the unit was ramping up to spin speed with a small load in the wash bin. I reset the unit several times after...


    In your case the problem is more likely a worn connector or a defective board.

    F11 is communication error between CCU (main control unit) and MCU (motor control unit - additional control module connected to motor and to CCU, located in a sealed box inside the washer).

    This usually means that either CCU or MCU is defective. In some case the connectors or the wiring harness connecting the two modules is the problem.

    The tech sheet says:

    F11:Serial Communication Error
    Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
    * Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
    * Check the Drive system for any worn or failed components
    * Check MCU
    * Check CCU
    * Check Motor
    * Check Wire Harness

    The wiring harness is tested using a multimeter to ensure that there is continuity between the MCU and CCU connectors. If a single wire is good it will read zero Ohms (closed) from contact to contact.
    Motor is tested reading Ohms, it must be read about 6 Ohms on three different pairs of contacts.
    Drive system in motor is checked observing if any of the parts are broken.
    MCU and CCU are tested reading volts during operation and testing at component level. The testing must be done by a tech. Check CCU to see if there is any sign of failure (eg burnt spots).

    Most of the time the problem is CCU. Trick to repair it include testing and eventually reheating the solder joint of the two on-board relays, cleaning connector contacts with circuit cleaner solution. This in case that the problem is CCU.

    Disconnect the unit from power for five minutes as first test. This will reset CCU.

    Dec 15, 2010 | Whirlpool GHW9100L Front Load Washer

    1 Answer

    During cycle...F11 is showing on panel. What does

    F11 is:
    Serial Communication Error
    Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

    Check for:
    Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
    Check the Drive system for any worn or failed components
    Check MCU
    Check CCU
    Check Motor
    Check Wire Harness

    If all the connections look fine , then its possible the CCU is reading wrong and will need to be changed

    Apr 25, 2010 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    I have a G1220SC model. F11 shows on the panel,

    F11 is a drain error.

    Water outlet restricted.

    ** Check for kink in the drain hose.

    ** Clean the filter combination. (p.41)

    ** Clean the non-return valve (check valve) (p. 53)

    ** Check/clean the drain
    Unplug the machine.
    Disconnectthe drain where it enters the S bend from the sink. You may find thenozzle into the S bend is blocked. Probe it with a screwdriver andclear the blockage.
    Plug in2_bing.gif the machine and re-try.

    may not be for your model - however it will give instructions on some of the steps above.

    If all checks out - the pump will need replacement.

    Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

    Dec 25, 2009 | Miele Dishwashers

    1 Answer

    Press f11 to start recovery doesn't work

    do you have a recovery cd or a copy of windows xp, try pressing f12 to get to a boot menu or f8, to get to a safe boot option or a last previes known good option, or some thing like this. press these options on off on off just before it goes to load the windows. try that hope it helps

    Nov 30, 2009 | Cameras

    1 Answer

    Heart rate reading low

    try this link for the manual.
    polar f11 heart rate monitor manual Google Search .
    However, you may wish to reset the unit and start over with new settings. You can resetyour Polar F11 by following a few easy steps. Press any button to activate the Polar F11 Fitness heart monitor unit. Press all buttons on the Polar F11 Fitness heart monitor simultaneously, except the "Light" button.

    How to Reset a Polar F11 ' Healthfully reset polar f11 heart rate monitor Google Search

    Oct 29, 2017 | Polar F11 Heart Rate Monitor

    1 Answer

    We keep getting a f11 and fdl code on our whirlpool duet front loading washer. Also we can't get the door to unlock, any suggestions?

    "F11" is a Serial Communications error code. The following link explains:

    The "Fdl" error code indicates a problem with the door latch, which may be the reason why the door will not unlock.

    Now...before assuming you have any failed components, try unplugging the unit for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). In many cases, these error codes are erroneous and can be reset in this manner. If the error code reappears following a CCU reset, then you have a legitimate problem.

    Read through the link provided for pointers on how to troubleshoot the F11 error code. The two errors in conjunction with each other, usually indicates a failed CCU. The CCU controls the latching mechanism on the door. If the CCU is not communicating with the door latch correctly, the latch doesn't operate and you get the additional error code (Fdl).

    You can trace the wires from the door latch to the CCU and unplug and reset them one at a time to make sure you have a good electrical connection as well. Do the same on the door latch end as well. To access, you simply need to remove the top panel of the washer. Remove the three screws in the back of the washer that holds the panel in place. With the screws removed, the panel will slide back and then lift off. The CCU is located directly behind the wash tub in the top center of the washer. NOTE: Make sure you UNPLUG the washer while doing this.

    If you need to retrieve your clothes and the door remains locked, there is a manual release you can use to open the door. The following link explains:

    I know this may be a lot to read through. Try the CCU reset first. This is the easiest option and doesn't require you to remove anything. Hopefully, this will correct your problem(s).

    If you still have questions, please let me know. I hope you find this information helpful.

    Jun 11, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Code F11 and the washer does not continue

    "F11" is called a Serial Communications error. This commonly occurs when the Central Control Unit (CCU), which is the main computer, does not receive proper signals from the Motor Control Unit (MCU) for whatever reason. Before assuming you have a failed part, however, the manufacturer recommends unplugging the appliance for at least 30 miuntes to reset the CCU. Sometimes this is all that is required to correct momentary glitches. If the problem returns, review the following link for more information:

    In many cases this problem cures itself by resetting the computer. However, more commonly, when it appaears as a reoccuring problem, the CCU fails. Read through the link thoroughly, however, and follow the recommended advice just to be sure. Hopefully, this will not require any replacement parts. I hope this helps you. Let me know if you require further assistance.

    Sep 14, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Bios not loading when hitting DEL


    Have you tried using a PS/2 keyboard? Or the other way around, a USB keyboard.

    Additionally you can try doing a reset on the motherboard by temporarily relocating the jumper on the CMOS reset pins (JP1 close to the Lithium battery) from 2-3 to 1-2 for a couple of seconds then back. Normally, once performed, the motherboard on the next boot will revert to default and auto request a CMOS setup. Alternately you can also temporarily remove the battery for about 15 minutes.

    If the USB and/or PS/2 KB nor the CMOS reset does not allow you to enter the BIOS setup, perhaps you need to return the board for replacement since this is indicative of MB failure.

    Hope this be of help/idea. Pls post back how things turned up or should you need further information.

    Good luck and kind regards.

    Jan 07, 2008 | EliteGroup P965T-A Motherboard

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