Re: Unhooked phone jack from back of KX-T7625 Corded...
Should just fire back up again, are you sure you put lead in correct socket? sorry if it seems a silly thing to say , but it is a common problem. Try resetting the system if the connections are correct.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
What other phones work? Check the base cord and make sure it has 4 pins. If the jack works for other phones, then take that same cord and plug it into the base of the 7730. Worst case is that you take it directly to the phone system and plug it in there to see if it works.
A 77xx series phone is a Proprietary Analong telephone. It requires 4 wires to operate, the inner pair (your standard tip and ring) carries the voice and the outer pair carries the data. Guess which pair has a problem :-)
If you start with a regular telephone and plug it into the jack, you'll get dial tone. Work your way back until the regular phone works. Once it does, the 77xx phone will work. Also, to double check, take the system phone and plug it directly into the jack at the system cabinet. It should work or you have a defective base cord or phone.
On the intercom you dial *7104 xxx #. The xxx being your system VM extension (usually 500). Then you dial *71318. Note, the 18 is a 2 digit number for 18 seconds. That will make the 4th ring be into the voice mail system and it should answer on the first ring. You can adjust the time from 00-99, except after you get to 30 or so, the transer recall timer should pull the call back in before your phone answers.
After you dial the 710x code, you should be able to press the FWD/DND button and have it cycle between on and off. There is also a 3rd state DND, but it also has to be initially dialed from your intercom.
What color is the flashing light? Green is an intercom call and red is a call from an outside line. First try a new phone line cord and check if you have a bad cord. Do you have dial tone at other phones/jacks in the building? Unplug the extension line and plug in a known working phone. The phone needs repair if the your alternate phone works. If the second phone doesn't work at the jack, then the problem is in the wiring (at the jack or in the rest of the wire run) or in the Phone system. Depending on the jack, you can open it up and determine if there are any loose/broken wires. A cable tester that can do telephone lines (RJ-11) will help (some of these will handle power on the cable so check the specs for your phone system). If the jack uses a keystone, you will need to open it up and press the wires back down with the appropriate punch-down tool. You may want to pull the wires up and press them down at a different point (closer to the outlet box).
If none of the phones work then it is the phone system or the wiring coming into the building. I do not know if you can get to the service box and plug in a phone there. If there is no dial tone at the service box, get the phone company to fix it. If the problem is the phone system, you will have to consult a service person who knows more about the system.
I hope you find the problem to be simple, like a bad cable.
If you are using this phone on a Panasonic KX-TDA 30/100/200/600 system. With the handset on the cradle/hook press Program 61 and ENTER. Press SEL or AUTO ANS / MUTE to change the setting to On. Press AUTO DIAL / STORE to save your changes. Lift the handset and put it down to exit program mode. PLEASE rate/vote this answer if it was helpfull. THANK YOU
I would double check your phone cord. There is usually 2 jacks in the back of the fax machine. 1 is for Line, and 1 is for phone.
Your phone cord should be hooked up in the LINE jack that goes to the wall.
I would also double check your phone cord on another phone to make sure the cord is good.
If you look at the clear connector that you plug into your wall and fax machine, does it have 4 copper/gold color wires contacts imbedded in the clear plastic connector?
Another thing to try, if you fax machine has a Line and a Phone connector, try plugging in a phone in the PHONE connector. Then hook up another phone cord going from the LINE to the WALL jack.
If you get a dial tone on your Phone, then you know you have it connected correctly. If no dial tone, then I would go back to the phone cord.
check those things and get back to me and I will see if I can help you with more suggestions.
Good luck. Mac =)
is your computer hooked up dsl or dial up? unplug all the phones and computer from the phone jacks.plug a corded phone into the jack and check for dial. if you don't have dial tone, call your phone company. if you do have dial tone, plug everything in one at a time and see if the phone line goes dead.if it does, the last thing you plugged in is the problem.