The panasonic kx-t7633 has a flashing light but not dial tone
What color is the flashing light? Green is an intercom call and red is a call from an outside line. First try a new phone line cord and check if you have a bad cord. Do you have dial tone at other phones/jacks in the building? Unplug the extension line and plug in a known working phone. The phone needs repair if the your alternate phone works. If the second phone doesn't work at the jack, then the problem is in the wiring (at the jack or in the rest of the wire run) or in the Phone system. Depending on the jack, you can open it up and determine if there are any loose/broken wires. A cable tester that can do telephone lines (RJ-11) will help (some of these will handle power on the cable so check the specs for your phone system). If the jack uses a keystone, you will need to open it up and press the wires back down with the appropriate punch-down tool. You may want to pull the wires up and press them down at a different point (closer to the outlet box).
If none of the phones work then it is the phone system or the wiring coming into the building. I do not know if you can get to the service box and plug in a phone there. If there is no dial tone at the service box, get the phone company to fix it. If the problem is the phone system, you will have to consult a service person who knows more about the system.
I hope you find the problem to be simple, like a bad cable.
Aug 17, 2010 |
Panasonic KX-T7633 Corded Phone