Question about KitchenAid KBFA25ER Bottom Freezer French Door Refrigerator

2 Answers

Freezer works ref does not

Our three month old french door ref stopped working last night. Actually the freezer works and the ref does not. We've adjusted the controles but no luck. Any thoughts on getting the ref. to cool ? Right now it's 75 inside the ref. Freezer frezes ice.

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  • Anonymous Mar 22, 2009

    My ref is less than 2 yrs old. Last night, the ref stop working, but freezer is fine.

    I try to follow the procedures to get the service test mod, but no luck. Can not get the programming mode either. The service specification just not work......

  • Anonymous May 25, 2009





    KitchenAid KBFA25ER Bottom Freezer French Door Refrigerator







    Help Please, I need my refrig back to operational.



    I also have the same problem with the refrig is at 70-80 degrees but the freezer is fine at or close to 0 degrees.

    I can perform the SE tests on the panel but cannot find a problem.

    The evaporator fan in the freezer is partially working (if I initially spin the stopped fan when I turn on the power which is weak it keeps going for days) and I can hear the refrig damper close and open when SE tested. The Back of the refrig motor by the compressor and fan is also working fine.



    Any ideas or additional help is greatly appreciated.



    Thanks. John P.

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Freezer working good refrigerator isnt

Posted on Jul 25, 2009

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That is your problem the Freezer Fan supplies air for the freezer as well as the refrigerator. If the rpm are not high enough the frig does not get cool. I just replaces this fan and that was the solution

Posted on Jul 25, 2009

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