Question about SanDisk Sansa e260 MP3 Player

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It doesnt want to load help!

Hi I have a sansa e260 and when I turn it on it says sandisk like it always says when you turn it on but instead of going to the menu the screen turns white and then it starts all over again what can i do to fix it?

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Re: it doesnt want to load help!

Hey chave, I have 3 of these players in my home and every time there is a problem with them we find that if we HOLD the power button in and keep it in until it shuts off (while the button is still pressed...)can take a minute or more, it seems to reset any problems we have encountered. worth a try

Posted on Jun 15, 2007

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My sandisk sansa e260 mp3 player is always freezing . when i turn it on it pops out a window that says "refreshing database" . then stops and only load 15% of it .


As you may have noticed already, the player can be switched off when freezing and put on again, resetting the device as next:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

Sometimes a firmware update or reinstallation is required, to get the player function normally again, see:

Need more help ? Just post a comment.

Dec 03, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Hi! My Sansa e260 won't turn on. It charges

try upgrading the firmware...if that doesnt help u'll need to replace the battery here's how to update firmware-

Aug 14, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk sansa e260r

if you still have the software that came with it (and installed) plug your sansa into your computer....the software should recognize it...then look for a button that says "repair" or "format" im not familiar with the exact program but i know your problem all too well...*shudder* what that will do is it will REMOVE all the songs from the sansa...but if their still on your computer you should be fine...then it reinstalls the firmware(the codes and software that make it work) then you just have to re-addall your music and your all set :) if this doesnt work feel free to repost here :P

Feb 05, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Doesn't recognize some songs

change the format of these songs like the other ones.

Sep 28, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Problems with Sansa e250 + Rockbox

Go to Sandisk's website and download the Sansa Recovery Tool

Jul 04, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sandisk Sansa e260 4GB Media Player manual

Jun 27, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 help

is the battery charged if not try resting the system if that doesn't work try taking the battery out if that doesn't work then try holding the play button and power button for 20 secs if that doesn't work try holding the power button for 20 secs if that doesn't work try going to for more help or try finding there number and calling infor assintance.

Dec 25, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sansa e260 freeze

Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 25, 2007 | SanDisk Sansa e260 MP3 Player

5 Answers


Hi Alina. Seems like oyur Sansa E260 is experiencing some system errors. Here's a procedure you could try -- it's setting your player to the Recovery Mode and re-flashing its firmware. I hope this helps: RECOVERY MODE Switch your Sansa E260 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E260 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop": Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the "Load Main Image Failed" notification in the first place. Step 3: When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try steps 1-4 again

Mar 24, 2007 | SanDisk Sansa e260 MP3 Player

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