Question about Insignia 37" LCD Flat-Panel HDTV

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Tried to hook up blue ray player but it say mode not supported. It is a PS3 and will playj games but not blue raqy movies.

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  • charles durando May 11, 2010

    from standby, press and hold the power button until you hear a second beep. this reset the display settings, and may work.

    also,
    Turn it off and restart it again. If that doesn't work hold the power
    botton for 5 seconds until you hear a beeps. That will reset it.


    I'm not sure if this is HDMI Dropout from your TV since I don't know what connection you're using to your TV.


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First of all, you have to tell the PS3 what connection you are using. Next, the Blu-Ray format is encoded in 1080p, so if your tv does not support 1080p you will have to go in to the setup menu on the PS3 and tell it to use a format your TV can handle.

Posted on Jan 11, 2009

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Not reading the discs unable to play any games,but can play the demos


big problem with the early models was a cheap blue ray player.
try putting a blue ray movie in, if it plays its a software issue and reformat the ps3.
if it doesn't you have a dead blue ray player.
send it into sony's referbish program $150.00 and they send you another ps3 so get any data you want to keep off the ps3 before sending it in.

Jun 13, 2010 | Sony Playstation 3 (PS3) Console

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Disc won't play


big problem with the early models was a cheap blue ray player.
try putting a blue ray movie in, if it plays its a software issue and reformat the ps3.
if it doesn't you have a dead blue ray player.
send it into sony's referbish program $150.00 and they send you another ps3 so get any data you want to keep off the ps3 before sending it in.

Jun 12, 2010 | Sony Playstation 3 (PS3) Console

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My ps3 iant reading games or blu ray discs how can i fix this myself?


I've been told that Blue Ray movies don't work on PS3 unless you use an HDMI cable; but I haven't tested that. Also, some Blue-ray on PS3 load as movies, some load as games depending on the content. So check the automatic play feature, see if you can select the BD from the video section. On your Xross media bar, go to videos and see if there is a blue disc (BD-rom), click X.

Also make sure that the movie is actually blue-ray. Some old HD movies are sold off on eBay, etc as Blue ray when they aren't. Check it on Blueray.com, if the movie isn't listed it may be HD only.

Apr 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Tried to get internet


hi...please verify:
  • your dvd disc region (must be region free or 1 - for USA)
  • playing blue-ray MOVIES disc, to check a possible problem with your reader .
if the blue ray movie doesn't work, you have got a possible problem with your blue ray dvd reader .
then, take it to an assistance center for hardware repair ..

thank u
rate me!!.

Jul 27, 2009 | Sony Playstation 3 (PS3) Console

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Are you sure the tv is 1080p capable? Usually when "mode is not supported" is displayed, it means that the tv can not handle the signal format that is being input to it. If you are using HDMI, then signal formatting is usually handled automatically. If you are using component video, you will probably have to tell the PS3 to step down the signal to either 1080i or 720p.

Jan 10, 2009 | Insignia 37" LCD Flat-Panel HDTV

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Had the same issue. Next It will start doing the same thing with your PS3 games. Your blue-ray/lazer is going out it will quit working soon. Alot of PS3 have bad lazers in them. I replaced mine works great now.

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Sep 09, 2008 | Sony Playstation 3 (PS3) Console

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try reseting the drive by holding down the eject button for 10 seconds

Nov 15, 2007 | Sony Playstation 3 (PS3) Console

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same problem.. i always get the screen: "not supported mode". whatever the hell that means. so the issue is definately with the tv and not the playstation. has anyone tried contacting Samsung?

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